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Place of work
Fazuľová 7, Bratislava
Contract type
full-time, part-time
Ponúkaná mzda (brutto)
1 450 EUR/month
Customer Services Specialist with Norwegian/Swedish/Danish/Dutch
Orientačná celková mzda (brutto)1 450 EUR/month
GBS stands for our Global Business Services, where we focus on Dell customers. While walking through the floor you will hear over 20 languages and lots of laugh. If you care about people, are a problem solver and like to help others, join our GBS team now! We are looking for enthusiastic team members who are not afraid of new challenges.
• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams
Osobnostné predpoklady a zručnosti
• 1+ year of work experience; position is suitable for fresh graduates
• Secondary education
• Dutch OR Norwegian OR Swedish OR Norwegian written and spoken
• Excellent communication skills
• Customer focus
• Secondary education
• Dutch OR Norwegian OR Swedish OR Norwegian written and spoken
• Excellent communication skills
• Customer focus
Benefity
Customer Care Team Benefits•Quarterly financial awards
•Multicultural environment
•Fun Activities
•Special Christmas events
ID: 3642435
Dátum zverejnenia: 16.3.2020
2020-03-16
lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: Dell Technologies
Základná zložka mzdy (brutto): 1 450 EUR/month