Place of work
Fazuľová, Bratislava
Contract type
full-time
Start date
01.03.2019
Salary offered (gross)
Salary starting from: 1200 EUR gross monthly

Online Customer Quality Analyst with Protuguese (Ref. No.: R83156)

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key responsibilities

Key responsibilities:

Improve the customer experience by ensuring high quality data and accurate content is provided to customers
Conduct Quality check on Dell.com for Global region
Cross-functional quality assignments
Conduct content quality audits and assist in driving improvements in error reduction through prevention and quick resolution
Cooperation with global teams to provide clear guidance on issues that need to be resolved
Determine and prioritize the severity of issues
Cooperation on global projects

Essential and desirable requirement

Essential requirements:
Fluent in English and Portuguese
Any of additional foreign languages - Spanish, German, Arabic, Hebrew preferred
Eye for detail and analytic skills
Reporting and automation skills
Team work spirit and flexibility

Desirable requirements:
xHTML, CSS
Visual Basic or Excel proficiency
CMS

Benefits

ID: 3572803   Dátum zverejnenia: 8.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Salary starting from: 1200 EUR gross monthly