Software asset manager

Dell drives businesses forward in a changing world. Our Business System Analyst team analyzes complex business problems and resolves them using automated systems and applications. Using our skill in conveying technical information to a non-technical audience, we evaluate, analyze, define and document requirements, and then develop systems specifications and configurations for our customers that are cost effective and meet their needs. It’s all about having expertise in both end-user needs and business systems, applications and industry requirements.

Key Responsibilities

• Facilitate the business’ needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
• Identify savings opportunities for renewals, software licensing, and services.
• Manage contracts and relationships to maximize value creation and costs for software licensing, maintenance, and service offerings.
• Collect information for budgeting, software compliance & inventory, contract summaries, and cost comparisons.
• Enter and maintain information in a database format to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information.
• Communicate through email, individual interview, group meetings, and presentations to end users, management, developers, and Vendor Management.
• Respond to requests from end users, managers, developers, and team members for specific IT Software Asset Management data information.
• Fully responsible for end to ITAM lifecycle of software assets