Place of work
Fazuľová, Bratislava
Contract type
full-time
Start date
01.12.2018
Salary offered (gross)
Salary starting from: 1240 EUR gross monthly

Junior UX researcher (Ref. No.: R69548)

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Key responsibilities

Creation of surveys, user research and usability testing, analyzing the data from it and making proposal of changes to make tools user friendly
Analyzing, reporting and presenting of data
Cooperation with internal stakeholders to make tools easier for end users
Designing a sentiment measurement framework for IT services
Developing and operating an internal customer satisfaction survey engine
Conducting remote and in person Usability Research on key IT services
Building out an interactive sentiment dashboard in Tableau

Essential and desirable requirement

Essential Requirements
Degree in computer science, engineering, cognitive psychology or similar
Experience with surveys and research
Strong analytical and numerical skills
Comfort with change and working in emerging areas
An interest in using measurement and data to solve problems

Desirable Requirements
Strong communication/presentation skills
Excel & PowerPoint proficiency
Visual Design Skills

Benefits

ID: 3518857   Dátum zverejnenia: 19.11.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Salary starting from: 1240 EUR gross monthly