Baví ťa technika a chceš sa posunúť na vyšší level? Poď do Enterprise!
• Willing to do more than just PC repair?
• Interested in one of the following certificates - Cisco/CompTIA/DELL & EMC/SonicWALL/ ITIL/ ESXi/ RedHat/Microsoft?
• Do you enjoy technologies and are you willing to further your career to a higher level?
IF you answered YES to at least one of the questions above, send us your CV today!
Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.
• Providing technical support on Dell supplied server and storage products
• Identifying and resolving issues affecting customer server systems
• Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
• Engaging necessary support staff to resolve escalations in as short a timeframe as possible
• Attend required technical training sessions and makes effective use of assigned lab time
Essential and desirable requirement
• Fluent English, Slovak/Czech language
• Technical background and knowledge
• Ability to use troubleshooting techniques and tools to identify technical defects/issues
• Outstanding customer handling skills
• Motivation to constantly improve your technical knowledge
• Thorough working knowledge of Server and Storage architecture/technology
• In-depth knowledge of Dell/EMC products