Máš rád počítačové hry a hovoríš plynule po anglicky aj nemecky?
Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
Remember the time when your computer broke down, or your notebook stopped working? Well, we are the good angels helping our customers with these issues on daily basis. Are you also willing to help? Come and join us!
· You will be working with the best technologies and solutions
· Actively supporting the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
· Using troubleshooting techniques and tools to identify technical defects/issues
· You will attend required technical training sessions at the beginning and you will be always in touch with the newest technologies
Essential and desirable requirement
· Fluent German (written and spoken), basic English (you will be using English mostly for e-mail communication and for understanding the newcomer training)
· Excellent communication skills
· Customer oriented
· Motivation to develop your technical knowledge and grow
· Previous experience with customer care service is highly welcomed