Place of work
Contract type
Start date
Salary offered (gross)
Salary starting from: 4100 eur gross monthly

Senior Manager

Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.

Key responsibilities

We are transforming Marketing at Dell. Come join the best and the brightest to bring “Personalization at Scale” vision to life. Leveraging Dell Technology intellectual property, we are building one of the worlds largest customer data lake bringing billions customer contacts and data together to drive our #digitaltransformation. If you love changing the status quo, and empowering the curious to engineer marketing excellence - we invite the curious to join our Data & Platform Management team. #GoBig #GoFast.

Essential and desirable requirement

Key Responsibilities
•Lead our global Audience Selection team, based out of multiple regions; Attract, retain, inspire, nurture talent within the organization
•Foster a great work environment and a strong partnership with stakeholders; Organize and distribute work, align team priorities to Business Strategy and needs
•Support team efforts, facilitate conflicts resolution, handle escalations and develop sustainable solutions; Work with business users to define and analyze problems, SLAs
•Ensure, monitor, improve execution quality and velocity, controls Compliance; Guide the team to achieve business and operational objectives. Prepare materials for leadership presentations and collaborating with Go-To-Market leads for buying cycle planning
•Provide detailed written specifications of work, directing process improvement, and ensuring the accuracy and completeness of data used by internal and external partners
•Potentially building and managing detailed offline/online circulation campaigns for the current quarter and upcoming two quarters

Essential Requirements
•Excellent understanding of Marketing Campaigns, vehicles, Contact Strategy and Operations
•Excellent communication & collaboration skills; Proven virtual or physical leadership and project-management track-record
•Proven experience in global or remote Services/Business support type of environment
•7 to 10 years of experience in data Analytics or Marketing/Business Operations or Program Management
•Strong knowledge of planning, forecasting, and measurement techniques
•Database marketing experience with multi-touch targeted communication strategies; Proven customer segmentation experience

Desirable Requirements
•Experience in global or remote Services/Business support type of environment
•Experience analyzing Marketing vehicle or campaign performance, optimizing customer experience
•Experience designing and implementing new functional systems or processes


Relocation Support: One time financial contribution
Health and Insurance Support
Meal vouchers fully covered
Flexible working hours – home office
Volunteering & Community involvement
Gym in the house & sport activities
Canteen & Cafeterias in the house
Language courses
Product Purchase Plan & Practical Discounts
ID: 3441765   Dátum zverejnenia: 6.7.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Salary starting from: 4100 eur gross monthly