Miesto práce
Fazuľová 7, Bratislava
Druh pracovného pomeru
plný úväzok, skrátený úväzok, na dohodu (brigády), internship, stáž
Salary offered (gross)
full-time starting from 1 350 EUR Brutto

Interest in Swedish language? Join our Customer Service team! Full-time or Part-time

Dell začal pôsobiť na Slovensku v januári 2003 a už 15 rokov sa neustále rozrastáme. Začali sme ako centrum pre predaj a podporu nemecky hovoriacich zákazníkov a postupne sme sa okrem iného transformovali z európskeho obchodného centra na finančné centrum podporujúce celý EMEA región (Európa, Stredný Východ a Afrika).

Kľúčové zodpovednosti

Do you want to start your career in multicultural environment, gain experience in customer service and widen your business knowledge? Join Dell Customer Care in Slovakia!

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Global Business Operations at Dell, we are looking for a Customer care Specialists to join our team in Bratislava.

Key Responsibilities
• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams

Osobnostné predpoklady a zručnosti

Essential Requirements
• Fluent in Swedish
• Customer oriented & proactive person
• Communication skills on strong level
• Customer service experience is an advantage

Benefity

• Relocation Support: One time financial contribution
• Health and Insurance Support
• Meal vouchers fully covered
• Flexible working hours – home office
• Volunteering & Community involvement
• Gym in the house & sport activities
• Canteen & Cafeterias in the house
• Language courses
• Product Purchase Plan & Practical Discounts
ID: 3393127   Dátum zverejnenia: 17.5.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   full-time starting from 1 350 EUR Brutto