O nás Kariéra Benefity Kontakty

Dutch speaker? Join our Customer Care team! Part-time or Full-time

Informácie o pracovnom mieste

  • Miesto práce: Fazuľová 7, Bratislava
  • Druh pracovného pomeru: plný úväzok, skrátený úväzok, na dohodu (brigády), internship, stáž

Náplň práce, právomoci a zodpovednosti

Do you want to start your career in multicultural environment, gain experience in customer service and widen your business knowledge? Join Dell Customer Care in Slovakia!

People make Dell – so wherever in the world they work, everyone is rewarded for their contribution. Ready to develop your career in a truly global company? Within the Global Business Operations at Dell, we are looking for a Customer care Specialists to join our team in Bratislava.

Key Responsibilities
• Investigation and solving of pre-delivery and post-delivery issues and act on behalf of the customer with other Dell departments to ensure proper solution of the problem
• E-mail and phone communication support to provide excellent service to the customers
• Support a group of consumer, small & medium business and public and large enterprise clients to their highest satisfaction
• Solving situations when orders do not meet the customers' expectations to ensure positive customer experience
• Usage of own initiative and improvements of business processes for unusual or problematic situations to ensure the best experience with Dell
• Daily experience in dynamic environment with various departments of multinational teams

Iné výhody

• Relocation Support: One time financial contribution
• Health and Insurance Support
• Meal vouchers fully covered
• Flexible working hours – home office
• Volunteering & Community involvement
• Gym in the house & sport activities
• Canteen & Cafeterias in the house
• Language courses
• Product Purchase Plan & Practical Discounts

Požiadavky na zamestnanca

Požadované vzdelanie

základné vzdelanie
stredoškolské bez maturity
stredoškolské s maturitou
nadstavbové/vyššie odborné vzdelanie
študent vysokej školy
vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Holandský jazyk - Stredne pokročilý (B2)

Osobnostné predpoklady a zručnosti

Essential Requirements
• Fluent in Dutch
• Customer oriented & proactive person
• Communication skills on strong level
• Customer service experience is an advantage

Inzerujúca spoločnosť

Adresa spoločnosti

Dell s.r.o.
Fazuľová 7
811 07 Bratislava


Kontaktná osoba: Alexandra Cachovanov
E-mail: poslať životopis