Miesto práce
Bratislava
Druh pracovného pomeru
plný úväzok
Ponúkaná mzda (brutto)
dohodou

Alienware Technical Support Specialist (German)

Working time: 24/7

Overall purpose of the job:
  • Be part of Dell premium gaming product line
  • Service and support German speaking customers with the goal to achieve best customer experience

Tasks:
  • Handling customer enquiries aimed at extreme gaming
  • Troubleshooting and fixing of technical problems
  • Active guidance and online maintenance for the customers on the phone
  • Helpful and polite dealing with customers
  • Communication and customer handling skills at high level

Osobnostné predpoklady a zručnosti

  • Fluent in German
  • Knowledge and understanding of PC hardware components
  • Knowledge of standard Microsoft Windows Applications and Operating systems
  • Experience in dealing with customers is an advantage
  • Knowledge of high performance gaming hardware is an advantage
  • Excellent communication and analytical skills
  • Strong in decision making
  • Ability to work under pressure

Benefity

- dynamicke medzinarodne prostredie
- velmi dobra pracovna atmosfera
- atraktivne ohodnotenie a bonusy
ID: 1275432  Dátum zverejnenia: 13.6.2012  Základná zložka mzdy (brutto) a ďalšie odmeny: dohodou