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Miesto práce
Bratislava
Druh pracovného pomeru
plný úväzok
Ponúkaná mzda (brutto)
dohodou
Alienware Technical Support Specialist (German)
Working time: 24/7
Overall purpose of the job:
Tasks:
Overall purpose of the job:
- Be part of Dell premium gaming product line
- Service and support German speaking customers with the goal to achieve best customer experience
Tasks:
- Handling customer enquiries aimed at extreme gaming
- Troubleshooting and fixing of technical problems
- Active guidance and online maintenance for the customers on the phone
- Helpful and polite dealing with customers
- Communication and customer handling skills at high level
Osobnostné predpoklady a zručnosti
- Fluent in German
- Knowledge and understanding of PC hardware components
- Knowledge of standard Microsoft Windows Applications and Operating systems
- Experience in dealing with customers is an advantage
- Knowledge of high performance gaming hardware is an advantage
- Excellent communication and analytical skills
- Strong in decision making
- Ability to work under pressure
Benefity
- dynamicke medzinarodne prostredie- velmi dobra pracovna atmosfera
- atraktivne ohodnotenie a bonusy
ID: 1275432
Dátum zverejnenia: 13.6.2012
2012-06-13
lokalita: Bratislava Pozícia: IT/Technical Support Specialist Spoločnosť: Dell Technologies
Základná zložka mzdy (brutto) a ďalšie odmeny: dohodou