Customer Service Representative with English combined with French and/or Italian

Are you looking for a new career challenge? Join in Danfoss!
We are looking for a new Customer Service to establish and maintain profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer.

You will be responsible, as part of the Customer Service team, to ensure that all customers’ requirements and needs are completely met while upholding the company vision and mission. At work you will use English in combination with French or Italian (or both) on a daily basis and our office will be based in Dubnica nad Vahom.

Responsibilities for this position include but are not limited to the following.

- Managing customer orders, enquiries and supporting activities.
- Collaborating with sales, logistics, fulfillment, and warehouse teams to ensure that we are delivering on our customer’s expectations.
- Interacting with your fellow Customer Service team members, as needed, to ensure team goals are achieved.
- Handling phone calls from customers with various questions and inquiries about Danfoss’s products and services. E.g., following up on an existing order, product specific questions, and/or tracking a shipment, etc.
- Applying Danfoss standard operations procedures in daily work yet remaining flexible to ensure customer remains as the focus.

We offer an exciting and challenging job in an informal work environment where you will have a high level of influence on your workday. You will be given opportunities to develop both professionally and personally, and depending on your experience level, we tailor your tasks and offer you the opportunity for further development and a wider scope of responsibility. Wide and competitive benefit program, yearly bonus, additional insurance, culture and sport events, career planning, training and development.

While we value every application received, we are able to contact only candidates that match our requirements. Thank you very much for understanding.