Head of Citizen Experience and Wellbeing Institute (CXI)

Creative Industry Košice, n.o.

Place of work
Kukučínova 2, Košice-Juh
Contract type
Start date
Wage (gross)
1 800 EUR/month

Information about the position

Job description, responsibilities and duties

With the recent confirmation of a number of major new projects and long-term developments, Creative Industry Košice (CIKE) is now entering a period of substantial change and growth, resulting in exciting challenges and opportunities in the coming years for the organization and the Head of CXI.

Due to the organization’s expansion and development, the CXI has been established as a new Department within the organization. Head of CXI is a new position and will be a member of a newly formed Senior Management Team. The post's key purpose is to manage, research, develop, plan and implement activities of CXI within the Košice 2.0 project as well as seek opportunities to widen the scope of cultural and creative industries in the role of urban development.

The Head of CXI manages a team of 7 to 9 experts and researchers and as a member of the senior management team, co-plans and implements the strategic development of the whole organization. The post holder will work and co-operate closely with the other CIKE Departments as well as developing and maintaining successful relationships with external stakeholders, project partners, and citizens.

• To work together with the Director and Senior Management Team, to implement, monitor, and develop the organization's research, operational and financial strategies.
• To effectively implement the Košice 2.0 CXI part of the project.
• To develop, plan and deliver a high-quality R&D programme within CXI including urban research, service development, mapping, and urban exploration activities, artistic interventions, and installations in public space.
• To have overall responsibility for managing, budgeting, contracting, administrating, and delivering CXI activities.
• To monitor and review the CXI Department’s progress against targets set, and report to the Director on a regular basis.
• To monitor, report on, and ensure the quality of all aspects of the CXI and its staff, and to respond to any issues with regard to practice, probity, and management.
• To appraise Department's personal performance with the Director, reviewing development and training needs, on an annual basis.
• With the Director, to manage ongoing relationships with Public Funding Bodies and Statutory Authorities.
• To manage the relationships with all external partners, stakeholders, and suppliers of the CXI Department.
• To liaise with appropriate Senior Management staff to maximize existing and develop new funding and commercial income streams.
• To undertake any ad hoc projects and tasks required in line with the defined strategy and the overall development of CIKE as advised by the Director or Board.
• To operate within the general strategies determined by the Board and to manage the CXI Department within agreed project activities, organizational strategies, and budget guidelines.
• To attend Board Meetings as required.
• To assist the Head of Marketing and Marketing Department in developing strategies for the effective promotion of CIKE’s programme.
• To represent CIKE at appropriate meetings, conferences, events, and festivals.
• To adhere to the Vision and Values of CIKE and contribute to the development of the Organisation.
• To contribute both directly and indirectly to the successful implementation of the company’s Equal Opportunities Policy.

Employee perks, benefits

• Creative, dynamic and meaningful work
• Young and friendly team
• Possibility to organize work time according to your needs (flexible work time, home office)
• Interesting events (Art & Tech Days, conferences, workshops, team building activities)
• Material benefits (computer technology, software)

Information about the selection process

It is necessary to send completed documents (see below) by email to the address [email protected]
• Application for inclusion in the tender - cover letter,
• Application form (download at http://bit.ly/Head_CXI).

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Office - advanced

Personality requirements and skills

• Planning, implementation, and review
• Managing and analyzing information
• Confident in strategic development and change processes
• Preparing and managing budgets over €50,000

• Proven leadership ability and able to inspire and motivate co-workers and teams
• Managing external relationships
• Managing staff and volunteers
• Communications and influencing

• Implementation of projects supported by EU and SK grant schemes
• Budget reporting

• Creativity
• Time management
• Excellent communication skills
• Self-motivated and able to work alone and as part of a team
• A good sense of humor (preferable)
• Able to work effectively and calmly under pressure
• Flexible approach to working hours – some evening and weekend work will be required

• At least 3 years proven, relevant management experience, 3 at a senior management level within the research, service design, urban development, or cultural and creative industries
• Experience in managing and delivering successful cultural and or creative industries national and international projects/partnerships
• Experience in large-scale international cooperation (preferable)
• Experience in delivering to target
• Strategic planning and reporting
• Managing public relations, speaking in public and to media (preferable)
• Working with boards, stakeholders, and senior figures in the cultural and creative industries
• Managing partner, client, and supplier relationships
• Experience of reporting both orally and in writing to funding bodies (preferable)

• Well connected on an international level (preferable)
• Knowledge of spreadsheets and presentation programmes
• Knowledge of the cultural and creative industries in Slovakia
• Knowledge of research methods, data analysis (preferable)
• Knowledge of citizen-centered service design (preferable)
• Knowledge of urban development (preferable)
• Knowledge of art-based interventions and research methods (preferable)
• Knowledge about national and EU policies in the cultural and creative sectors
• Knowledge of current Health and Safety legislation (preferable)
• Knowledge of current employment law legislation (preferable)

• Commitment to the vision of CIKE
• Energy, warmth, and intelligence
• Commitment to customer and client service
• Commitment to quality


Brief description of the company

The main goal of Creative Industry Košice (CIKE) is to support and development of the cultural and creative industries. We seek out and support talented individuals and groups, provide educational, networking, and job opportunities, thus contributing to sustainable urban development. We stand behind successful projects such as the European Capital of Culture – Košice 2013. We represent the city of Košice in the UNESCO Network of Creative Cities in the Media Arts Cluster, facilitate domestic and international residencies, and build international cooperation. CIKE also organizes the festival of media art, digital culture, and technologies Art & Tech Days and is the lead partner in the Košice 2.0 project.

Number of employees

10-19 employees

Company address

Creative Industry Košice, n.o.
Kukučínova 2
040 01 Košice


Kontaktná osoba: Jana Olešáková
Tel.: +421556964279
E-mail: poslať životopis
ID: 4033889  Dátum zverejnenia: 16.2.2021  Základná zložka mzdy (brutto): 1 800 EUR/month