Sales Team Manager - German

Who we are

At CPM, we create and deliver insight sales, marketing and customer experience strategies, wherever and whenever our clients, customers and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high end customer experience solutions across 71 markets in over 26 different languages

What we are about We’re People People.

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

Job

The Sales Team Manager will be responsible for ensuring the success of the Outbound Sales teams. Working to deliver and exceed stretch targets through team motivation, coaching and the performance management of a team of 6 sales executives.
Your teams will support the wider sales teams in achieving their overall distribution targets and share of market through proactive outbound calls to a pre-defined set of On and Off-trade customer and prospect accounts.

You will identify training needs, looking at quality and standards within the calls together with auditing sales to maintain revenue integrity. Delivery of new distribution sales targets is an essential aspect of success in the role so experience in closing sales is essential. You will ensure you and your team develop a deep understanding of the brand and products, building high levels of knowledge and credibility to support with the sales activity. Provide feedback and guidance to team ensuring the achievement of individual and team Key Performance Indicator’s and targets.


What we look for

· Responsible for the achievement of targets set by the Client Delivery Manager
· Experience and in-depth knowledge of line managing people within a B2B sales environment
· Conducts one-on-one reviews with all agents to build more effective communications, to understand training and development needs, and to provide insight for the improvement of sales and activity performance
· Sets examples for agents in areas of personal character, commitment, organisational and work habits
· The ability and understanding to motivate individuals and teams to achieve higher performances
· Good communication and listening skills together with the ability to liaise across departments
· Strong proven ability to manage a high performing sales team within a B2B environment
· Proven ability to work under pressure and deliver challenging targets and work to tight deadlines
· Experience of successfully coaching/motivating and performance management of a team to deliver results
· Exceptional interpersonal skills
· A knowledge of the On and Off Trade marketplace would be an advantage
· Competent user of all Microsoft Office applications (MS Excel, MS Word & MS Powerpoint)
· Experience of BXP is an advantage however training will be given
· A fluent level of German C1-C2 with strong grammar and spelling skills
· High level of English C1-C2 (Both spoken and written)
· Knowledge of Another language will be a plus
· Previous experience working in a team leader and sales position and a genuine passion for world-class customer service

What you can expect from us

Besides being part of a brand-new and exciting start up in Slovakia working within a great international environment, if you are office based you will be based in our newly opening grade A office, very close to the town center. Local transport amenities run almost adjacent to our office, there is ample parking on-site and excellent amenities within a few minutes of the office building.

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Slovakia.

If you demonstrate the skills and behaviours, we are looking for and join our team we will offer you a range of great benefits which set us apart from our competitors which include.

· Full-time contract (39 hours/week)
· Schedule: Monday to Friday 10:00 to 19:00
· Competitive Salary + Bonus
· Food Vouchers €100 Per Month (€1200 per annum with no employee contribution)
· Introducing a commuting allowance €50 Per month (€600 per annum for 100% in the office)
· Excellent working from home allowances €50 per month (€600 per annum for 100% working from home)
· Very achievable 5% bonus that you can control
· Outstanding work location and facilities
· Best in class people engagement activities and programs
· Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high growth environment
· The chance to apply for flexible working opportunities, either 100% in the office, 100% working from home or a hybrid solution after successful completion of your probationary period.
· Start date: October 2021
· Location: Slovakia


If you want to know more, then we are ready to meet you…….


CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.


We are looking forward to your application!

CPM International are an award-winning contact centre with a global footprint.

We deliver inspired customer experience solutions to our clients, offering a global network of agency expertise.

We are a diverse, global company that offers our employees superb opportunities to move across the business and around the globe. We have offices across the world including Spain, Ireland, and Malaysia.

CPM International are industry leaders with a proven track record and a wealth of experience.

We collaborate with some of the world's most dynamic brands helping to deliver first-class customer-focused solutions. Our clients include – Dyson, New Balance, Harley Davidson, Lee Wrangler and Colgate. We have 27,500 employees worldwide.

Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.

Contact person: Matthew Shipman
E-mail: send CV