Outbound Sales Executive - German

Who we are

At CPM, we create and deliver insight sales, marketing and customer experience strategies, wherever and whenever our clients, customers and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high end customer experience solutions across 71 markets in over 26 different languages

What we are about We’re People People.

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

Job

An exciting opportunity has arisen to join our new client Germany Outbound Sales Team.

Your role will be to successfully connect with a portfolio of On-trade and Off-trade customer and prospect accounts working in a B2B telephone sales environment on behalf of our client. You will be responsible for driving new distribution points, maximizing new revenue opportunities by gaining customer commitment, retain and grow the client’s ‘share of bar’ and promote their overall drinks portfolio and services.

You will be required to achieve new distribution sales targets by gathering relevant information on call and expertly selling, promoting and transferring orders to products. You will ensure you develop a deep understanding of the brand and products, building high levels of knowledge and credibility to support with the sales activity. Using all tools available including sales campaigns, promo packs, glassware, POS and menus to influence the customer to choose the products in their outlet. You will ensure that a target number of calls are achieved each day to meet the overall campaign coverage objectives.

We offer a flexible working arrangement working from home, the office or a combination of both.

What we look for

· A fluent level of German C1-C2 with strong grammar and spelling skills
· High level of English B2 (both spoken and written)
· Knowledge of Another language will be a plus (preferable Turkish, Polish or Greek)
· Previous experience working in a sales position and a genuine passion for world-class customer service
· Fearless independence with the ability to think on your feet, there’s no finish line to what’s possible
· A strong team-work ethic and a “can do” attitude
· Proven track record of consistently delivering against targets
· Good administration, planning and organisation skills
· Consistently looking for ways to improve own and team processes to enhance customer interactions and drive sales.
· A genuine team-player, invested in collaborating with others and playing their part in making it a great place to work
· Passionate Brand Advocate
· Engaging and confident with a track record of delivering exceptional service and sales, ideally in a contact centre environment
· Excellent Communication skills with strong experience of questioning and objection handling. Possesses the ability to quickly identify and grow opportunities
· Proven ability to hold credible conversations through a consultative approach, building rapport over the phone with both existing and prospective customers
· Successfully manages their own time to maximise output from their call file, never missing an opportunity

What you can expect from us

Besides being part of a brand-new and exciting start up in Slovakia working within a great international environment, if you are office based you will be based in our newly opening grade A office, very close to the town center. Local transport amenities run almost adjacent to our office, there is ample parking on-site and excellent amenities within a few minutes of the office building.

We recognise the world and work has moved on, so we offer the option of flexible working opportunities within our working model allowing office flex, supporting a new and flexible way of working across Slovakia.

If you demonstrate the skills and behaviours, we are looking for and join our team we will offer you a range of great benefits which set us apart from our competitors which include.

· Full-time contract (40 hours/week)
· Schedule: Monday to Friday 10:00 to 19:00
· Competitive Salary + Bonus
· Food Vouchers €100 Per Month (€1200 per annum with no employee contribution)
· Introducing a Commuting allowance or Working from home allowance in the amount of €50 Per month (€600 per annum)
· Very achievable 10% bonus that you can control
· Outstanding work location and facilities
· Best in class people engagement activities and programs
· Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high growth environment
· Start date: May/June 2022
· Location: Slovakia

CPM International are an award-winning contact centre with a global footprint.

We deliver inspired customer experience solutions to our clients, offering a global network of agency expertise.

We are a diverse, global company that offers our employees superb opportunities to move across the business and around the globe. We have offices across the world including Spain, Ireland, and Malaysia.

CPM International are industry leaders with a proven track record and a wealth of experience.

We collaborate with some of the world's most dynamic brands helping to deliver first-class customer-focused solutions. Our clients include – Dyson, New Balance, Harley Davidson, Lee Wrangler and Colgate. We have 27,500 employees worldwide.

Our mission is to remain at the leading edge of innovation in this ever-changing industry. We’re always ready to diversify into new markets and capitalise on developing technologies.

Contact person: Matthew Shipman
E-mail: send CV