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Cpl Jobs is a division of Cpl Resources, a leading Irish provider of recruitment, staffing and HR outsourcing solutions throughout Europe since 1989. Group is organized into ten individual companies, each providing specialist recruitment and HR solutions across a number of sectors.

Today Cpl Jobs employs more than 800 people across Europe, delivering key services through a network of 36 offices in 12 countries and 3 independent Digital Sourcing HUBs. We continue to grow and develop the company in Ireland and Europe and have built up a strong portfolio of long-term clients and advocates.

Customer support specialist - Russian & English (Ref. No.: JO-1506-310034de)

Place of work
Bratislava
Contract type
full-time

Information about the position

Responsibilities:

  • Daily communication with clients, customers  and other departments 
  • Chat communication for immediate support
  • Answering questions, solving their queries in a timely manner 
  • Work with internal databases, resourcing for needed information in databases, internal tools etc. 
  • Communication and cooperation with colleagues from other departments 
  • Daily communication and reaction via social media in the name of the company   
  • Administration work, reporting and other tasks 

 

Requirements:

  • Fluency in both English and Russian language is a must
  • Previous experience in customer support is an advantage
  • Preferably experience with social media
  • Knowledge of MS Office
  • Excellent communication and problem solving skills
  • Valid working permition in Slovakia

 

Not a good fit for this position? Refer us a friend we successfully place and receive 180/300 EUR shopping voucher! For more information contact me at jan.kuchar@cpljobs.sk

Benefits:

  • Graduates are welcome
  • Great opportunity to develop your professional skills in a multinational company
  • Opportunity to use foreign languages in a daily communication with native speakers
  • Language courses
  • Additional holidays 
  • Working in a young and dynamic team 

Candidate's agreement about protection of personal data:

By responding to this job offer, I hereby grant CPL Jobs s.r.o., domiciled at Vysoká street no. 14, 811 06 Bratislava in Slovak Republic, Identification Number: 35881895, a company registered in the Commercial Register of District Court Bratislava I, Section Sro, Insert No. 31323/B (hereinafter "CPL" ) my consent to the processing of all of my personal data provided to CPL for the purpose of realization of the recruitment process for the job position I am applying for, or any other relevant job position in the future. I also hereby agree to the processing of data associated with my physical identity, if the data I provided include my photograph. In addition to the aforementioned, I hereby declare that all information provided is accurate, correct and up to date and agree to its provision and disclosure to third parties, primarily, to other branches of the CPL group and to clients of CPL, within the scope of the purpose for which the data was acquired, which is the realization of the recruitment process for a job position. This consent is granted until the delivery of my self-signed written appeal of this consent to CPL.

Company on whose behalf the position is being filled

Our client is international company located in Bratislava.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) and Russian - Upper intermediate (B2)

Advertiser

Main focus of the company's activities

Employment placement and personal consultancy

Number of employees

10-19 employees

Company address

CPL Jobs s.r.o.
Vysoká 14
811 06 Bratislava
http://www.cpljobs.sk

Contact

ID: 3359606   Dátum zverejnenia: 12.4.2018  
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