IT špecialista

Constellium Extrusions Levice s.r.o.

Place of work
Levice
Contract type
full-time
Start date
asap
Basic wage component (gross) and other rewards
basic wage 800

Information about the position

Job description, responsibilities and duties

• Provide telephone, remote & on-site troubleshooting, training and technical support to end users.
• Follow processes for escalating tickets & working with tier 2 & 3 technicians.
• Maintain accurate documentation.
• Set up IT equipment (printers, PC, land lines, internet connection, etc.)
• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures
• Support and backup IT manager on site

Employee perks, benefits

• Employment in perspective international company
• Interesting work in the scope of international IT team, solution of big IT projects
• Financial and non-financial benefits
• Rich social program

Information about the selection process

We are looking for Junior support consultant, who will join IT team.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Elektrotechnická fakulta - výhodou

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Windows - advanced
Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Outlook - advanced
Microsoft SQL Server - basic
Windows server administration - basic
SAP - advanced

Driving licence

B

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- detail oriented
- communicative
- responsible
- team player
- flexible
- ability for multitasking
- experiences with Android 6.0+
- computer deployment skills

Advertiser

Brief description of the company

CONSTELLIUM EXTRUSIONS LEVICE s r.o.
• patrí do divízie Constellium Automotive Structures and Industry, ako súčasť Obchodnej jednotky Soft Alloys Central Europe a koncernu Constellium , ktorý v súčasnosti zamestnáva približne 11 000 zamestnancov v 26 krajinách sveta, vrátane Slovenska,
• závod v Leviciach zamestnáva v súčasnosti viac ako 100 zamestnancov,
• závod v Leviciach je mladá rozvíjajúca sa spoločnosť založená v roku 2007, je vybavená Priamym horizontálnym lisom o sile 44 MN a jeho perifériami.
• Constellium Extrusions Levice je kľúčovým hráčom na európskom trhu so zameraním na špeciálne vysokokvalitné hliníkové profily lisované z mäkkých zliatin, vrátane technicky náročných produktov pre transportný, automobilový a strojársky priemysel, tiež energetický a stavebný priemysel.
Podrobnejsie informácie najdete na stranke https://softalloys.constellium.com/

Number of employees

100-149 employees

Company address

Constellium Extrusions Levice s.r.o.
Priemyselná ul. 5654/3
934 01 Levice - časť Géňa
https://softalloys.constellium.com/levice-slovakia
ID: 3011745   Dátum zverejnenia: 10.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   basic wage 800