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Gaming Champions wanted! Join us as Player Support with German language for Ubisoft (graduates welcomed)
CONCENTRIX SERVICES SLOVAKIA s. r. o.
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
from 1100 EUR gross - the final salary depends on the level of experience and skills
from 1100 EUR gross - the final salary depends on the level of experience and skills
Information about the position
Job description, responsibilities and duties
Would you like to switch your hobby into a paid job? Do you want to be part of a gaming community and see what’s going on behind the scene?
If so, we have a vacancy for you where you can use your gaming experience, skills and passion and be part of a team who provide advice and support to the gaming community for one of the largest game producers in the world. You will be amongst the first ones to learn about upcoming games by putting your hands on them in our established gaming room – at work!
Now let’s see what your tasks will look like:
• Resolving PC/Console gaming issues by providing solutions to the gamer’s cases via email;
• Providing accurate, valid and complete troubleshooting by applying your skills, experience and technical ability;
• Communicating with gamers in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction;
• Contributing positively towards the achievement of individual and team performance targets, Service Levels, and Customer Satisfaction Surveys;
• Learning and gaining knowledge of our client’s products and processes;
• Supporting extended teams, new projects and the wider business needs as and when required.
If so, we have a vacancy for you where you can use your gaming experience, skills and passion and be part of a team who provide advice and support to the gaming community for one of the largest game producers in the world. You will be amongst the first ones to learn about upcoming games by putting your hands on them in our established gaming room – at work!
Now let’s see what your tasks will look like:
• Resolving PC/Console gaming issues by providing solutions to the gamer’s cases via email;
• Providing accurate, valid and complete troubleshooting by applying your skills, experience and technical ability;
• Communicating with gamers in a professional manner, taking ownership of their cases, and delivering an exceptional experience with every interaction;
• Contributing positively towards the achievement of individual and team performance targets, Service Levels, and Customer Satisfaction Surveys;
• Learning and gaining knowledge of our client’s products and processes;
• Supporting extended teams, new projects and the wider business needs as and when required.
Employee perks, benefits
Good enough? We have more to offer:
• A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building;
• Gaming room with newest technology and games;
• Voluntary Medical plan, Life insurance;
• Extra days of paid holidays and paid leave above statutory minimum;
• Annual reward, recognition events;
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more).
• A bright, modern and exciting place to work, with excellent staff facilities. Fancy coming to work on a bicycle? No problem! We have a shower facility and bike stands in the building;
• Gaming room with newest technology and games;
• Voluntary Medical plan, Life insurance;
• Extra days of paid holidays and paid leave above statutory minimum;
• Annual reward, recognition events;
• Supportive Team who help each other and various events (Bowling, Volleyball tournaments, Christmas party, Secret Santa, Healthy breakfast and many more).
Requirements for the employee
Candidates with education suit the position
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Personality requirements and skills
Think you got this?
• Fluent German (C1) and advanced English (B2);
• Active gamer experience and be familiar with both PC and Console gaming;
• Be proficient in troubleshooting technical issues in Hardware/PC/Console environment;
• Good understanding of social media activities, Facebook, Twitter, YouTube, and Gaming Forums/Communities;
• Friendly personality, be a team player and customer orientated;
• Positive attitude, be self-motivated and proactive.
• Fluent German (C1) and advanced English (B2);
• Active gamer experience and be familiar with both PC and Console gaming;
• Be proficient in troubleshooting technical issues in Hardware/PC/Console environment;
• Good understanding of social media activities, Facebook, Twitter, YouTube, and Gaming Forums/Communities;
• Friendly personality, be a team player and customer orientated;
• Positive attitude, be self-motivated and proactive.
Advertiser
Brief description of the company
Who are we?
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)
Number of employees
150-199 employees
ID: 3513261
Dátum zverejnenia: 8.11.2018
2018-11-08
lokalita: Bratislava Pozícia: Administrative Worker, Official, Call Centre Supervisor, Call Operator, Helpdesk Operator, IT/Technical Support Specialist Spoločnosť: CONCENTRIX SERVICES SLOVAKIA s. r. o.
Základná zložka mzdy (brutto) a ďalšie odmeny: from 1100 EUR gross - the final salary depends on the level of experience and skills