Service Representative with Italian and German (graduates welcomed)

Looking for a new challenge in an international company?

A fantastic opportunity has arisen for putting your feet into the corporate world and gain experience in channel partner program support. Concentrix, a market leading global customer management firm, is looking for multilingual individuals to join our diverse and energetic team. The offer is suited for investigative, customer focused individuals, that are eager to learn, engage and actively resolve our client’s business partner enquiries.

What we would like you to have:
- Fluent in Italian and German language
- Customer service experience (preferred, but not essential)
- Professionalism and positive attitude towards challenges

What we would like you to do:
- Work as part of a high performing inbound customer services team on behalf of one of our clients;
- Use your language and business communication skills - handle inbound calls, e-mails and chat;
- Pro-actively establish and maintain good customer relationship by handling outbound campaigns;
- Identify and propose the best solutions for each partner’s query and represent the brand;
- Deliver a service that will delight our client and provide a service to remember;
- Maintain professional and ethical working practices at all times, adherence to company procedures.

In turn, we will offer you:
- A fun and welcoming environment
- Modern office with lazy bags and Xbox
- Fully comprehensive training and on-the-job support
- 3 bonus self-recover days and bonus vacation days
- Space to learn and develop
- Competitive salary and other benefits

At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional contact center environment, apply today.