Service Representative with German and English (graduates welcomed)

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Place of work
Vajnorská 100/A, Bratislava
Contract type
full-time, part-time
Start date
ASAP
Salary offered (gross)
by agreement

Information about the position

Job description, responsibilities and duties

Looking for a new challenge in an international company?

A fantastic opportunity has arisen for putting your feet into the corporate world and gain experience in channel partner program support. Concentrix, a market leading global customer management firm, is looking for multilingual individuals to join our diverse and energetic team. The offer is suited for investigative, customer focused individuals, that are eager to learn, engage and actively resolve our client’s business partner enquiries.

What we would like you to have:
- Fluent in German and English language
- Customer service experience (preferred, but not essential)
- Professionalism and positive attitude towards challenges

What we would like you to do:
- Work as part of a high performing inbound customer services team on behalf of one of our clients;
- Use your language and business communication skills - handle inbound calls, e-mails and chat;
- Pro-actively establish and maintain good customer relationship by handling outbound campaigns;
- Identify and propose the best solutions for each partner’s query and represent the brand;
- Deliver a service that will delight our client and provide a service to remember;
- Maintain professional and ethical working practices at all times, adherence to company procedures.

Employee perks, benefits

In turn, we will offer you:
- A fun and welcoming environment
- Modern office with lazy bags and Xbox
- Fully comprehensive training and on-the-job support
- 3 bonus self-recover days and bonus vacation days
- Space to learn and develop
- Competitive salary and other benefits

Information about the selection process

At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional contact center environment, apply today.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Upper intermediate (B2) and
English - Upper intermediate (B2)

Computer skills - user

Microsoft Outlook - basic

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

What we would like you to have:
- Be fluent in German and English
- Some customer service experience (preferred, but not essential)
- Good manners
- Secondary education or higher

Advertiser

Brief description of the company

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.

The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

Based in over 25 countries with a staff of more than 90,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Number of employees

50-99 employees

Company address

CONCENTRIX SERVICES SLOVAKIA s. r. o.
Vajnorská 100/A
831 04 Bratislava
https://www.concentrix.com/about/
ID: 3221166   Dátum zverejnenia: 7.11.2017