Fanatical about Social Media? We have a job for you! (Social Media Analyst)


Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

You will be working with global leading brands to provide a holistic view of their performance on social media using various monitoring technologies. Liaising with different teams across the business and using your previous related experience, you will have the business acumen to suggest a tailored social media strategy and the most appropriate solution for a client. You will be able to help brands to understand where the opportunities lie for them on social media and how to better position their business to meet customers’ preferences. A significant part of your role will be delivering valuable analytic reports based on insights gathered from social listening tools.

Key Functional Areas of Responsibility:
- Creating social media solutions for our clients and prospects
- Participating on sales calls with prospects by leading social media presentation
- Presenting project updates to all levels of the company with confidence and clarity
- Evaluating social media tool vendors and researching new/niche technologies in the industry
- Supporting various internal teams with knowledge of the social media landscape

Basic wage component (gross) and other rewards

from 1200 EUR brutto - final salary will depend on the level of experience and skills

Employee perks, benefits

- Bonus vacation days per year
- Sickleave bonus
- 100% sickleave coverage
- Life and disability insurance
- Fully comprehensive training and on-the-job support
- Space to learn
- Team events
- A fun and welcoming environment
- Modern office with relax zone (e.g. Xbox, table football)

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft PowerPoint - advanced
Microsoft Outlook - advanced
Microsoft Excel - advanced
Microsoft Word - advanced

The position is suitable for a fresh graduate


Personality requirements and skills

• 1 – 2 years of experience in social media with focus on driving results through effective use of analytics
• Active user of various social channels and passionate about social media in general
• Outgoing personality with ability to present and chair calls
• Attention to detail and the ability to effectively multi-task in deadline driven atmosphere
• Ability to clearly and effectively articulate thoughts and points

• Experience working with popular social media monitoring tools (Google, Brandwatch, SalesForce Marketing Cloud (Radian 6), Twitter Search, Social Mention, etc) and popular social media management tools (TweetDeck, HootSuite, etc)


Brief description of the company

Concentrix is a leader (Top 2) in global business services, delivering extraordinary customer, employee and user experiences for more than 650 of the world’s best brands. With a presence in more than 40 countries and a staff of more than 225,000 members who collectively speak 40+ languages, we aim to differentiate our clients in the marketplace and make them more competitive.
Built upon our experience of more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. We partner with our clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization and business improvements, aiming to provide the highest value from every customer interaction.
Concentrix is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit

Number of employees

50-99 employees

Company address

Polus Tower 1, Vajnorska 100/A, Concentrix Services Slovakia
83104 Bratislava
ID: 3208090   Dátum zverejnenia: 14.12.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 1200 EUR brutto - final salary will depend on the level of experience and skills