Live Stream Media Analyst for German market

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Place of work
Vajnorská 100/A, Bratislava
Contract type
full-time
Start date
asap
Basic wage component (gross) and other rewards
by agreement

Information about the position

Job description, responsibilities and duties

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If you are following the trends or not, you might know that a smartphone’s most important feature is the camera. Nowadays literally everyone, that owns a smartphone, carries a potential live video broadcaster in their pocket. An event, like a local concert, can be streamed online live in just a few seconds, as most of the communication apps (social networks) have introduced the “live video” feature. That not only enables the users to connect with their audience in real time, but also opens new opportunities on the job market…

Who is inspecting the content on social media? It can be you – apply today.

Your main responsibility will be to provide live stream content inspection for a growing global mobile apps producer with more than 700 million users worldwide. The client supported is a globally recognized producer of freeware apps for instant communications on electronic devices such as smartphones, tablet computers and personal computers.

What we would like you to do:
- Work in web based client provided tools to monitor live stream and uploaded videos of thousands of users from Germany.
- Represent the admin role on behalf of our client to remove any offending, rules or good manners violating content.
- Notify the users of misbehavior and provide justification and reasoning for their content removal or credit of spam points.
- Use your German language skills and cultural understanding of the German market.
- Support the team with your working hours flexibility to cover 24/7 operations.
- Identify and propose the best solutions improving the service quality to your client.
- Deliver a service that will delight our customers and provide a service to remember.
- Maintain professional and ethical working practices at all times, adherence to company procedures.

What we would like you to have:
- Fluent in German (C1) and English (B1 - communicative level)
- Deep understanding and cultural alignment with young generation in Germany
- Professionalism and positive attitude
- Available to work on 3 shifts

Employee perks, benefits

In turn, we will offer you:
- A fun and welcoming environment
- Top notch office
- Fully comprehensive training and on-the-job support
- On-going coaching
- Space to learn
- Competitive salary and benefits

Information about the selection process

At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional environment, apply today.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Advanced (C1) and English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

Concentrix is a leader (Top 5) in global business services, delivering extraordinary customer, employee and user experiences for more than 450 of the world’s best brands. With a presence in 25 countries and a staff of more than 100,000 members who collectively speak 40+ languages, we aim to differentiate our clients in the marketplace and make them more competitive.

Built upon our experience of more than 40 years, we bring a fresh approach to the performance of business operations in the digital age. We focus on customer engagement and all that supports it. We strive to improve the customer experience and business outcomes. We partner with our clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization and business improvements, aiming to provide the highest value from every customer interaction.

Concentrix is an Equal Employment Opportunity employer - we welcome candidates from diverse backgrounds. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Concentrix is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, California. SYNNEX is a leading technology and business process services company, listed on the NYSE (SNX) and ranked #169 in the Fortune 500.
For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit www.concentrix.com

Number of employees

50-99 employees

Company address

CONCENTRIX SERVICES SLOVAKIA s. r. o.
Vajnorská 100/A
831 04 Bratislava
https://www.concentrix.com/about/
ID: 3160759   Dátum zverejnenia: 9.10.2017   Základná zložka mzdy (brutto) a ďalšie odmeny:   by agreement