Live Stream Media Analyst for German market

CONCENTRIX SERVICES SLOVAKIA s. r. o.

Place of work
Vajnorská 100/A, Bratislava
Contract type
full-time
Start date
asap
Salary offered (gross)
by agreement

Information about the position

Job description, responsibilities and duties

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If you are following the trends or not, you might know that a smartphone’s most important feature is the camera. Nowadays literally everyone, that owns a smartphone, carries a potential live video broadcaster in their pocket. An event, like a local concert, can be streamed online live in just a few seconds, as most of the communication apps (social networks) have introduced the “live video” feature. That not only enables the users to connect with their audience in real time, but also opens new opportunities on the job market…

Who is inspecting the content on social media? It can be you – apply today.

Your main responsibility will be to provide live stream content inspection for a growing global mobile apps producer with more than 700 million users worldwide. The client supported is a globally recognized producer of freeware apps for instant communications on electronic devices such as smartphones, tablet computers and personal computers.

What we would like you to do:
- Work in web based client provided tools to monitor live stream and uploaded videos of thousands of users from Germany.
- Represent the admin role on behalf of our client to remove any offending, rules or good manners violating content.
- Notify the users of misbehavior and provide justification and reasoning for their content removal or credit of spam points.
- Use your German language skills and cultural understanding of the German market.
- Support the team with your working hours flexibility to cover 24/7 operations.
- Identify and propose the best solutions improving the service quality to your client.
- Deliver a service that will delight our customers and provide a service to remember.
- Maintain professional and ethical working practices at all times, adherence to company procedures.

What we would like you to have:
- Fluent in German (C1) and English (B1 - communicative level)
- Deep understanding and cultural alignment with young generation in Germany
- Professionalism and positive attitude
- Available to work on 3 shifts

Employee perks, benefits

In turn, we will offer you:
- A fun and welcoming environment
- Top notch office
- Fully comprehensive training and on-the-job support
- On-going coaching
- Space to learn
- Competitive salary and benefits

Information about the selection process

At Concentrix, customers are at the center of everything we do – and we act accordingly. If you are customer-focused, strive to offer the highest standard of service and want to work within a fun, relaxed and professional environment, apply today.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Advanced (C1) and
English - Intermediate (B1)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements.

The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.

Based in over 25 countries with a staff of more than 90,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

Number of employees

50-99 employees

Company address

CONCENTRIX SERVICES SLOVAKIA s. r. o.
Vajnorská 100/A
831 04 Bratislava
https://www.concentrix.com/about/
ID: 3160759   Dátum zverejnenia: 9.10.2017