Project Specialist at policy admin department

CANDIDATE’S PROFILE

The Project Specialist is responsible for implementing new system and/or process functionalities within the scope of activities performed by Operations Department. These activities are mainly related to insurance policy lifecycle, e.g. policy activation/changes/cancellation, credit control process, cooperation with external partners such as intermediaries, banks, printing house, etc. as well as reporting tools. She/he will be working in number of smaller or bigger teams and will be the coordinator between the Delivery team and final users (i.e. policy admin representatives at Operations department responsible for a particular portfolio). She/he will also be partially responsible for a particular portfolio to keep a track with the processes at Operations department.

DAY TO DAY TASKS – MAIN DUTIES

• Detailed analysis of the current process
• Defining change requirements, benefits and challenges in order to align the “out of the box” solution to the current process
• Making effective recommendations and/or decisions during the delivery of new functionalities and/or systems/processes
• Test case writing, testing as well as coordinating testers in broader UAT
• BUGs reporting and New tickets writing and follow up
• Mainly working in international teams (currently six countries) where it is essential to understand the background of processes of other countries in order to find the most common solution for all
• Also working in local teams throughout the whole branch to understand relations and implications of systems and processes (underwriting, sales, claims, finance, etc.)
• Continuous takeover of the suitable activities from the Delivery team
• Responsibility for a particular portfolio to keep a track with the processes
• And all other tasks assigned by the Operations manager

OUR BENEFITS

• Multi step salary and bonus review that is linked to performance to ensure fairness in remuneration
• Discretionary bonus with focus on WHAT (results) and HOW (behaviours)
• Employee Share Ownership Plan (ESOP) with 30 %monthly and an additional 20% yearly contributions
• Accident and health insurance coverage for death, permanent disability, and dread disease
• The supplementary pension scheme with Employer’s contribution from 1 to 3% of the yearly gross salary
• Meal allowance of 5.85 EUR per 1 working day
• Social fund financial support (Children's Day, St. Nicholas Day, work and life anniversary, transport allowance, Multisport card etc.)
• Cafeteria benefit package 450 EUR per year
• Holiday allowance for yearly 275 EUR after 2 years in service
• Team-building, Christmas party, fitness at the desk, fruit days at the office, Sick days,... is all just a part of our common standards.