Number Allocation Specialist - afternoon shift

CloudTalk

Place of work
Remote work
Contract type
full-time, trade licence
Start date
December/January
Wage (gross)
1 100 EUR/month+ quarterly bonuses + company stocks

Information about the position

Job description, responsibilities and duties

- Full Time / Contract
- Offices in Malaga, Bratislava and Prague
- 100 % Remote anywhere from Europe

*Salary is negotiable based on your location and experience.

You don't need any prior experience or knowledge to succeed in this role. All we are looking for in the right candidate is an ability to handle precise and meticulous work with attention to detail. Also, English language is key, Slovak or Czech is not a necessity. We are happy to teach you all the rest.

What you'll work on:

- Handle daily number provisions and number porting requests from customers.
- Ensure customers are compliant with local country regulations.
- Understand customers’ need and be able to recommend the best alternative solution when they do not meet requirements for a specific number type.
- Maintain internal knowledge with up to date information about coverage/prices/requirements of global numbers.
- Assist support, sales, and CSM teams in compiling information about provisioning for prospects and large accounts.
- Communicate and report issues with numbers to L2 or carriers.
- Process management in phone numbers porting.
- Handle administrative tasks and ensure accuracy of data.
- Participate in communication and onboarding meetings regarding the clients' usage of phone numbers.

Employee perks, benefits

- You’ll be part of a great team building a world-class product
- A family atmosphere and a small team where everyone can stand out
- An opportunity to grow and achieve great things
- Both remote and office (Bratislava/Prague/Malaga) work are possible
- Flexible working hours
- Your own MacBook
- Quarterly bonus depending on the performance of the company
- Referral bonus up to 3000 eur
- Team buildings and workshops
- Communications coach
- Birthday book of your choice
- Language courses
- Company merchandise
- We try to give back to the community by sharing our expertise whenever we can – Take a look at our blog for more info
- External Referral Program – Recommend a developer to [email protected] and get a new Macbook (2000 eur value) after 3 months probation period

We’re thrilled to announce that we have raised $7.3M in Series A funding! Our small but mighty cohort of Developers is now looking for new team members ️‍♂️. Those who share our passion for innovation, technology and disrupting the status quo are encouraged to apply.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- You are willing to cover the afternoon shift time (15:30-00:00),
- You are highly organised,
- You have a perfect attention to detail,
- You are proactive, not only reactive,
- You enjoy problem solving,
- You'll take the extra step to help the client,
- You speak English fluently, Slovak is not a necessity,
- You are hungry for knowledge,
- Critical thinking and ability to take a stand,
- New technologies are close to your heart,
- You are a professional that enjoys working with people,
- Compassion and empathy are some of your top personality traits,

Advertiser

Brief description of the company

CloudTalk ☁️ is a modern, user friendly cloud telephony solution that has disrupted the $50 billion stagnant telephony market. Our easy integrability and advanced features save our clients an average of 2-3 minutes on every phone call! Our solution is loved by customer support and sales teams the world over. We can, of course, back this bold claim with data – check out our reviews and accolades on Capterra, Pipedrive Marketplace, G2. We have recently raised $7.3 million in Series A funding, adding to our seed investment of $1.6 million in 2019.

We believe in connecting the world not only through technology but also through people. CloudTalk’s 180+ employees represent 22 nationalities and work remotely from Europe, Asia and South America. Our clients span industries like SaaS, e-commerce, tech and finance. Some of our biggest partners are Fujitsu, Mercedes, Oyo and the Ministry of Health of the Slovak Republic.
ID: 4079719  Dátum zverejnenia: 30.11.2021  Základná zložka mzdy (brutto): 1 100 EUR/month