Real Estate Performance Analyst

CBRE Global Workplace Solutions s. r. o.

Place of work
Zámocká 34, Bratislava
Contract type
full-time
Start date
asap/upon agreement

Information about the position

Job description, responsibilities and duties

Purpose of the job:
Member of Global Integrated Team which ensures delivery of an effective Performance management system to the Client focusing on Real Estate management

Key Accountabilities:
• Performance data handling and analysis
• Support of global performance reporting methods and processes
• Customer Satisfaction Surveys
• Supporting BI principles by means of advanced analytics using interactive reporting tools like Tableau (or any other recommended BI tool) aiming at performance improvement, savings (time, financial) and data intelligence
• Quality Control for all countries globally following Governance process
• New projects active participation and coordination, providing education on reporting, KPIs and all other aspects of Performance Management

Key tasks:
• Issuing of bi-annual Customer Satisfaction Surveys and data analysis
• Compilation of regular performance reports focusing on real estate portfolio
• Compilation of ad hoc analysis as needed using real estate performance data
• Creating and supporting real estate work stream teams with business data analytics
• Calculation of service performance KPI metrics on monthly basis.
• Evaluation of data in purpose to complete KPI section of Service Performance Scorecard
• Run data warehouse reports on periodic and ad-hoc basis
• Training real estate teams supporting the account about KPIs, SLAs, CPIs and other aspects of performance
• Regular communication with CBRE teams as well as client (DB), participation in meetings with the Client on regular basis
• Participating in continuous improvement of reporting and supporting processes.
• Relationship management between the Scorecard Team and CBRE accounts with deployed Performance Management Systems
• Leading of implementation of new processes within the CBRE PfM team
• Working in cooperation with the client’s performance team
• Consulting - consultancy across all teams of workplace strategy and operations
• Advanced analytics using data focusing on bringing new solutions, improvements and savings using BI tools available (Tableau, Smartsheet)
• Quality controls and checks (detailed in the section “Key Accountabilities” above)
• Strong supporting function in projects and advanced analytics globally
• Leading team in terms of guidance, education process and training together with Global Performance Manager

Basic wage component (gross) and other rewards

The offered salary for this position starts from € 1900 gross. This salary is the minimum possible offer and may be higher depending on the scope and seniority of employee requirements.

Employee perks, benefits

• International working environment
• 13th salary
• Meal vouchers - with extra contribution from employers' side
• Referral bonus: Recommend-a-friend
• Language and other professional related courses
• Multisport card, Cinema tickets
• Team buildings
• Flexible working hours

Information about the selection process

We will contact only selected candidates.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience

5

Personality requirements and skills

• Fluent English language – written and spoken
• German language – an advantage
• Minimum 5 years of workplace experience with data management and analytics
• Experience and fluency in the compilation and analysis of quantitative and qualitative data sets
• MS Office – highly proficient
• Tableau/Power BI - proficient
• Excellent communication and presentation skills - written and verbal
• Proven time management and organizational skills, ability to work independently
• Representative behavior and willingness to participate in various projects aiming at building company culture, representing R.I.S.E. values
• Strong client success orientation and proactive approach
• Experience with working in an environment where delivering outcomes within tight timescales is a pre-requisite
• Ability to work under pressure
• Strong willingness to learn new tools, participate in automation and continuous improvement
• Strong team player with positive can-do attitude
• Post Graduate / MBA preferred
• Educational background in Analytics and Statistics
• Experience in Real Estate business
• Experience with building databases and process improvement
• Good command of Smartsheet or any other tool to improve collaboration, communication, etc.

Advertiser

Brief description of the company

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.
CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide.

Number of employees

100-149 employees

Company address

CBRE Global Workplace Solutions s.r.o.
Zámocká 34
811 01 Bratislava

Contact

Contact person: Zuzana Sisková
Tel.: +421232104109
E-mail: send CV
ID: 3641108   Dátum zverejnenia: 10.4.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   The offered salary for this position starts from € 1900 gross. This salary is the minimum possible offer and may be higher depending on the scope and seniority of employee requirements.