Salesforce consultant

CassaCloud s.r.o.

Place of work
Bratislava, Košice region - Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

From local startup to global player

Be part of the story!

Different from big IT corporations, at CassaCloud we are excited and proud about building a rather small IT consultancy boutique with focus on Salesforce, from scratch. We are still young and small for everyone to matter, but not a startup anymore. CassaCloud has been on the market for 6 years, already serving many customers from US, UK, and EU as recognized Salesforce partner, and organically growing from zero to current twenty people. Now we are about to scale it up even more. It’s not an easy task and it requires a lot of grit and consistency, and thus we are in need of highly motivated and skilled people who are not afraid to make their hands dirty, work proactively and grow and learn fast to help build up and shape this small, yet already global company.

Currently we are looking ideally for Salesforce consultants experienced in Service cloud and/or Marketing cloud and/or Community cloud. We know there are only a few good ones on the market, so if you think it’s you, let us know. If not, but you have a background from managing or IT covering helpdesk/service desk/customer support center, are technically savvy and very much devoted to learn and grow, send us your CV as well.

At CassaCloud we value four main things – Trust&Transparency, Creativity, Personal Growth and Team work. If you want a cushy job, don’t bother, we expect that anyone who joins our team will respect and follow the same values, really!
We cannot guarantee you 500 benefits that you will never use, but you will get your MacBook Pro also for personal use, Home Offices and other standard things like flexi hours, gym card, refreshments, etc. which we know you need.

Moreover, you will get freedom from stupid corporate policies and restrictions (finally it’s all about ROI). And unlike in big companies, you can work with software you are used to in private life – Gmail, Skype, Apple tools, Trello, etc.
Finally, going second mile is what we need, but also value!

You probably bother about standard tasks which we expect from this role, so see them below, but the most important thing is willingness to proactively work on yourself and to help building the company together.

Position Summary:
The Salesforce Consultant role supports the Business by working with the development teams, being responsible for eliciting, understanding, and documenting business needs to determine and recommend the most optimal solution to conduct software implementation and development. Makes independent, creative, technical contributions (including configuration) to defining user business and functional requirements for projects and enhancements, and implementing IT business solutions. Expert analytical resource focusing on highly visible, complex and critical business priorities. Forecasts and establishes plans for defining, delivering, enabling and supporting significant information technology components into the organization architecture.

Position Description:
Gather requirements, propose, and in some cases implement or manage the implementation of Salesforce solutions
Lead sessions with client
Develop implementation estimates and plans
Document requirements in the form of use cases
Participate in declarative system configuration when necessary
Provide technical and functional expertise to project teams
Lead complex project and change management agenda

Position Responsibilities:
Build trusted client relationships through proactive account management and effective project delivery.
Establish knowledge of client business challenges and priorities to translate into opportunities.
Maintain regular client communication and satisfaction
Translate client’s business needs into detailed business requirements documents,
Contribute to project discoveries, kickoff, prepare proposals and statements of work
Assist project team to establish high, mid, and micro level plans for project team.
Help to establish critical path, milestones, delivery dates, and review client deliverables
Provide leadership throughout the lifecycle of a project, guiding the understanding the project team has through design and development
Help establish project test strategy, methodologies, test plans as well as assist with test execution.
Create business requirements documentation with process flow diagrams and use case definitions
Execute solution design activities
Execute testing and validation to ensure that the Salesforce configuration meets the business requirements and solution design

Employee perks, benefits

Work with cutting edge technologies in the team of experienced colleagues
MacBook Pro for personal use
Flexible working hours
Home office possibility
No mass factory
No stereotype work
English courses in office
Salesforce certifications
Regular team buildings
Sport activities
Relax zone in office
Free meal in case of long hours in office
Free refreshment / drinks

Information about the selection process

To apply for this vacancy, submit your CV in English language to [email protected]

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

technical, IT, economic with focus on IT

Language skills

English - Upper intermediate (B2)

Other knowledge

Business correspondence - advanced
SQL - advanced
XML - basic

Number of years of experience


Personality requirements and skills

4+ years professional services or technical consulting experience
2+ years Salesforce configuration and consulting experience, preferably Service Cloud
Client facing and project management experience
Outstanding writing, presentation, communication and organization skills
One or more certifications (Sales Cloud Certification, Service Cloud Certification, Community Cloud Certifications, Dev-401)
Specific industry expertise very welcome, but not required
Master/Doctoral Degree in IT preferred
Experience with both agile and waterfall implementation methodologies


Brief description of the company

CassaCloud is a provider of platform-related services. As Salesforce registered partner in Slovakia, we support both partners and direct clients by providing flexible on-demand services and becoming a high-value extension of any team. We offer consultancy and development services focused on succesful implementation and adoption of Salesforce CRM, helping customer become mobile and social. We have completed global rollouts of for many foreign mid-sized and large enterprise companies.

Number of employees

20-24 employees

Company address

CassaCloud s.r.o.
Štúrova 27
04001 Košice
ID: 3282894   Dátum zverejnenia: 10.1.2018