Reservation Clerk

Carlton Property, s.r.o. - Radisson Blu Carlton hotel

Place of work
Contract type
Start date
by agreement
Basic wage component (gross) and other rewards
by agreement

Information about the position

Job description, responsibilities and duties

Legendary Radisson Blu Carlton hotel is looking for a colleague with passion for hospitality, to join their Reservation department!

Tasks, duties and responsibilities of the Reservation Clerk:
*Handles all incoming telephone calls, faxes and e-mails for room reservations
*Maintains up to date knowledge on sales strategies, rates, products, packages, facilities and inventory at all times
*Sells our products and services to meet guests needs in line with our concepts, with a focus on hotel profit
*Builds and maintains good working relationships with entire hotel focusing on Front Office, Sales and Meeting & Events
*Uses professional up selling techniques to maximize revenues

Employee perks, benefits

*A challenging opportunity in a team of hotel professionals
*Professional development and training within the Radisson Hotel Group
*Attractive remuneration reflecting the importance of the position and achieved results
*Discounted rate for accommodation within the Radisson Hotel Group
*A number of social benefits and events for employees

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Outlook - advanced

Personality requirements and skills

*Excellent communication skills
*Enthusiasm and strong will to learn and improve
*Responsible and reliable person
*Service-minded and guest-friendly attitude
*Very good computer skills is a must and knowledge of Opera database system is an advantage
*Very good command of English language, both oral and written
*Excellent telephone manner is essential
*Previous experience in hospitality industry (Reservations or Front Office) is preferred


Brief description of the company

Radisson Blu Carlton Hotel Bratislava is a first class hotel located in the heart of Bratislava. The hotel has 169 rooms and suites and spacious conference and meeting facilities accommodating up to 360 people. Part of the hotel is the Restaurant "Savoy" and the historical "Mirror Hall".

Radisson Blu Hotels & Resorts, part of the Radisson Hotel Group, operates hotels in Europe, the Middle East and Africa. Radisson Blu is a first class full service hotel brand with key differentiators such as the 100% Guest Satisfaction Guarantee and the Yes I Can! spirit of service.

For more information on Radisson Blu Hotels and Resorts, visit
For more information on Carlton Property, s.r.o. visit

Number of employees

50-99 employees

Company address

Carlton Property, s.r.o. - Radisson Blu Carlton hotel
Hviezdoslavovo námestie 3
811 02 Bratislava
ID: 1593369   Dátum zverejnenia: 13.4.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   by agreement