Customer Service Administrator

CAPS Group provide fixtures, fit-out and maintenance services for interiors and display within retail, hospitality and other commercial environments across Europe and beyond.
Everyone in our international team brings a set of unique qualities. We encourage “out of the box” thinking to provide our customers with exceptional and positive experiences.
Do you believe that the sum of small things creates great changes? Join our team!

Customer Service Administrator
Workplace: Bratislava

Responsibilities:

• Handles incoming customers’ orders from the administrative side,
• Provides accurate, valid and complete information about orders,
• Process documentation in SAP following the internal procedures,
• Ensures the efficient flow of information and the correctness of data in SAP,
• Develops and maintains long-term relationships with customers and subcontractors,

Requirements:

• Previous experience in customer service or office administration,
• Excellent communication skills in English,
• Knowledge of Hungarian would be an advantage,
• Good knowledge of MS Office: Outlook, Word, and Excel,
• Good understanding of ERP systems would be an advantage,
• Customer focus and attention to detail,
• Ability to work in dynamic work environment.

We offer:
• Work in a professional, friendly and international environment,
• Possibility to gain first experience in customer service,
• Opportunity to demonstrate and implement your own ideas.