Account Specialist
Bolt Services SK s.r.o.
Bottova 2/A, Bratislava, Slovakia (Job with occasional home office)
full-time
ASAP
From 1 700 EUR/monthfinal compensation based on skills and experiences
Information about the position
Job description, responsibilities and duties
Bolt Food is looking for a passionate Account Specialist to drive our business, developing, managing and growing our partner restaurants in Slovakia.
As an Account Specialist you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - supporting local execution of our global projects or being the Account Manager`s right hand in managing our business priorities.
Your daily adventures will include:
- Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance
- Analyze market specific behaviour to gain insights and support the team in improving customer experience
- Support the execution of our operational strategy, solve daily commercial and operational issues
- Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
- Help to re-negotiate restaurant contract conditions such as commission rates and campaign plans
- Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)
Employee perks, benefits
- As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
- You’ll always be kept informed.
- Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
- Stock option package that lets you focus on doing your best work.
- Switching off is important!At Bolt, we like to work hard and play hard.
- Enjoy our fun team events, office snacks, free merch and more!
- Benefit plus, Bolt ride credits, other benefits.
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Language skills
Other knowledge
Google Workspace - Skillful
Experience in the position/sector
Personality requirements and skills
- 1-2 years of experience, preferably in Account Management, Consulting, Business Development
- Good analytical skills: ability to interpret and present data to generate insights and support decision-making
- Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
- Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills
- Ownership: ability proactively find solutions to business problems
- Passion: drive to work with new technologies or with food tech
- Excellent communicator: ability to effectively communicate with many stakeholders involved
- Good project manager skills: capable managing multiple projects, resources, priorities and time
- Minimum language requirements: Slovakian and Native or Business level English speaker
Advertiser
Brief description of the company
Bolt has more than 50 million customers in over 40 countries across Europe and Africa. The company offers a range of mobility services including ride-hailing and car-sharing, micromobility with e-scooters and electric bikes, and food and package delivery.
All Bolt rides in Europe are 100% carbon-neutral as part of Bolt’s Green Plan, a long-term commitment to reduce the ecological footprint of the company.