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Customer Care with German/Polish/Czech/Russian language

Boataround

Place of work
Radlinského 47, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
ASAP
Wage (gross)
1 350 EUR/monthpossibility to work on trade license + shift allowance + quarterly individual performance bonus

Information about the position

Job description, responsibilities and duties

Are you looking for the best role of your life? Let’s join us! We are a fast-growing start-up company which needs new talents to get on board! Currently we are hiring Customer care expert. What are the daily responsibilities?

- Working with our customers, who have their boats already booked and paid
- Answering customers questions not only before but during their holidays on a boat as well
- Checking the feedback from customers after their sailing experience
- Keeping our customers happy and satisfied

Employee perks, benefits

• 5 extra vacation days
• Home office like working option
• Meal allowance
• ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance)
• Multisport card - to be fit for the summer yachting! :-)
• The opportunity to experience yachting yourself - and completely free!
• 10% Discount for renting a boat
• Referral bonus (300 euro)
• Working in international environment - you never know, if English, German, Italian or another language will be spoken
• Languages courses
• Professional development (trainings, workshops and many more)
• Many (and regular) team events - our Great Gatsby parties are unique and unforgettable!
• Dog friendly office

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

turism, hospitality, e-commerce

Language skills

English - Upper intermediate (B2) or Czech - Advanced (C1) or German - Advanced (C1) or Polish - Advanced (C1) or Russian - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

- Knowledge of English plus another international language – Czech/German/Polish/Russian
- Proactive approach and attitude
- Communicative and helpful personality
- Previous experience in Customer Care is huge advantage – we really like to see graduates as well!

Advertiser

Brief description of the company

Boataround is a Slovak start-up created in 2016 from a simple but inspiring idea. The aim is for all travellers to be able to book a boat as easily as they book a hotel or apartment. We currently offer ships in 72 countries around the world. However, we are still building and expanding our portfolio.

We are a young, aggressive and energetic team that believes in our idea and does everything to make the joint business grow and satisfied customers and partners. We laugh a lot, play soccer and go on yachts - but first of all, we work hard to be the number one on the market. How are we doing :-)

We are always looking for new talents, so if you are interested in this paragraph about us, let us know about yourself!

Number of employees

50-99 employees

Contact

ID: 4501514  Dátum zverejnenia: 16.1.2023  Základná zložka mzdy (brutto): 1 350 EUR/month