Customer Support Executive

Boataround

Place of work
Polus Tower I, Vajnorská 100/A, Bratislava
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Attention to all superheroes out there looking for attractive work opportunity!
Are you looking for a role where you can see your impact daily and where you can help clients to book and enjoy the best sailing holiday?
Join our growing Customer Support team at Boataround!

Your main responsibilities will be :
- Active support (phone and email) to our customers looking and booking sailing holiday worldwide
- Active phone and email communication with the boat owners and charters worldwide
- Oversee and support the yacht rental reservations process
- Help with daily operations and support other team members

Your skills are :
- Excellent communication and customer oriented approach
- Solution and result driven person
- Independent at work, yet a strong team player
- Fluent in English, second language is advantage

Employee perks, benefits

- Working in young, international and motivated team
- Quarterly bonus in case of team target achievement
- 5 weeks of paid holidays in a year (not during the high season)
- Monthly team activities and outgoings

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

e-commerce, tourism

Language skills

English - Advanced (C1)

Personality requirements and skills

Great telephone communications skills;
Fluent English is required; second language is advantage
Experience within e-travel or yachting industry is a plus;
Pro-active, sense of responsibility and can work independently;
Quick and resourceful, flexible, accurate, strong analytical and eye for detail;
Team player, motivated and enjoys to work in e-travel and hospitality;
Business focused;
Positive attitude;

Advertiser

Brief description of the company

Boataround is an online yacht search offering more than 7200 yachts in 300+ destinations worldwide, the best prices and verified content.
Join us today & work with the team of committed people having one common goal in mind - satisfied customer.

Boataround, the easy way to book a yacht!

Number of employees

20-24 employees

Company address

Boataround
Polus Tower I, Vajnorská 100/A
831 04 Bratislava
https://www.boataround.com

Contact

Contact person: Mgr. Jana Escher
Tel.: 0948023776
E-mail: send CV
ID: 3283508   Dátum zverejnenia: 10.1.2018