Technology Solutions Consultant

We are Bloomreach, an internationally renowned Digital Experience Platform. We are currently valued at $900M, after a $150M investment and the acquisition of Exponea, the #1 CDP on G2crowd. We work with global e-commerce leaders and other top companies from all over the globe.

We are currently expanding our Client Services team, and we’re looking for a new Technology Solutions Consultant. Could it be you?

Want to grow as a programmer, but also in communicating with clients who are some of the world’s e-commerce leaders?
Want to have immediate, tangible results?
Interested in gathering practical know-how about how top companies use data and web technologies?
If you like frontend coding but you don’t plan to remain a programmer forever, we will give you a chance to gain experience as a Technology Solutions Consultant and later perhaps move towards technical solution architecture or business consulting. Don’t hesitate, let us know.

Job description:
- You will work closely with the client to analyze the current setup of their IT systems (website, CRM, mobile app), find possibilities of integration with Exponea platform.
- Guide clients through integration of existing systems and databases with Exponea, including things like guidance/QA of front-end tagging, APIs, SFTP drops, etc.
- Collaborate with clients and Business Consultants to specify data requirements
- Set up advanced Exponea Customer Data Platform functionalities (connecting databases, internal apps, setting up weblayers, dynamic content personalization, targeted campaigns, etc.).
- Communicate regularly with clients through online channels and on-site visits.

Your colleagues:
- A Value Delivery Manager, who will manage your project, define its scope with the client and be in charge of the business strategy.
- Customer Success Manager, maintaining the relationship and long-term communication with the client.
- Data science experts (predictive behavior analysis, recommendations, and machine learning).
- Business Consultant, responsible for in-app set-up on clients projects
- Client teams – you will regularly spend a couple of days with our clients in their offices.

Our expectations of you:
- Experience in the following emerging sectors (the more the better) – online analytics, BI, data science, A/B testing, personalization, campaign optimization, automation, customer lifetime value calculation, e-mailing automation, reactivation, customer segmentation, attribution modelling, prediction.
- Desire to obtain thorough knowledge of business.
- Frontend coding experience (Javascript – jQuery, HTML, CSS) ideally for an e-shop or a product based on web technologies. Backend coding experience (node.js, python, php, SQL, BigQuery) is an asset.
- Understanding databases (what you learned at university should be enough)
- Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
- Ability to communicate in English with a team of analytical consultants from all over the world.

More things you'll like about Bloomreach:

Culture:
A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
At Bloomreach, we believe in flexible working hours to accommodate your working style.
We organize company events (summits) twice a year to experience the global spirit of the company and get excited about what's ahead.
We have a friendly atmosphere and motivated colleagues who like what they do.
The Bloomreach Glassdoor page elaborates on our 4.7/5 rating.

Personal Development:
We have a People Development Program - using competency maps, participating in weekly personal development workshops on various topics run by experts from inside the company.
Our managers participate in the leader development program to develop in the areas we consider essential for any leader.
Bloomreachers utilize the personal education budget on an annual basis to purchase education products (books, courses, etc.)
There's access to Udemy courses for all employees.
Our resident communication coach Ivo Večeřa is available for work-related communications challenges.

Well-being:
The employee assistance program - with counselors - is available for non-work-related challenges.
Bloomreachers enjoy DisConnect days to unwind and focus on activities away from the screen with our loved ones.
We facilitate sports, yoga, and meditation opportunities for each other.
There's extended parental leave available (with regional specifics).

Compensation:
Bloomreachers get rewarded based on their commitment and capabilities.
Everyone gets to participate in the company's success through the company performance bonus.
Bloomreachers get stock options granted depending on their role, seniority, and location.
We offer an employee referral bonus of up to 3000 USD paid out immediately after the new hire starts.
Bloomreach provides a monthly lunch entitlement (with regional specifics).
There's a pension scheme (with regional specifics).
We celebrate work anniversaries - Bloomversaries!