Operations Support Associate

BitPanther s.r.o.

Place of work
Röntgenova 28, Bratislava
Contract type
full-time
Wage (gross)
based on your experience.

Information about the position

Job description, responsibilities and duties

We are looking for an Operations Support Associate to help us grow and expand. In this position, you will play an instrumental, cross-functional role in the daily running and development of our business. You will work closely with the whole team to help direct the development and expansion of our software platform and to increase the adoption and usage of our products.

The key responsibilities for the role include:

-Oversee Blockchain’s business and market intelligence operations.

-Build relationships and strategic partnerships with customers and suppliers.

-Reporting to the Operations Manager, you are on the front line engaging with a growing community of users.

-Resolve incoming questions from users via email effectively and efficiently.

-Document support issues and contribute to knowledge base.

-Monitor social media channels on Twitter and Facebook and make sure users receive prompt and amazing customer service.

-Support community and marketing efforts in the blockchain technology scene.

-Represent our company at international events and on social media.

Employee perks, benefits

-The opportunity to be a key player and build your career at an expanding, global technology company in an exciting, emerging industry.

-Amazing and accessible office location in Bratislava.

-Catered team lunch every Monday.

-Apple equipment.

-Full-time salary based on your experience.

Information about the selection process

To apply for this opportunity, please send your resume including photo, a cover letter and salary expectations

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Slovak - Proficiency (C2) or English - Advanced (C1)

Other knowledge

Business correspondence - Advanced
Mac OS - Advanced
Microsoft Windows - Advanced

Personality requirements and skills

You have an excellent command of written and spoken English and Slovak. Any additional language is a plus.

You are a charismatic people person who can talk to anyone; you are flexible, fearless and excited to help build something awesome and share it with the world.

You are self-motivated and can operate with a high sense of urgency while working effectively within a team environment.

You are open to a dynamic set of responsibilities and frequent international travel.

You have a passion for creating a positive user experience that is responsive and organized.

Knowledge of Bitcoin is a bonus as is experience with customer or technical support.

Advertiser

Brief description of the company

BitPanther is a Blockchain research & development company based in Bratislava, Slovak republic
ID: 3267192  Dátum zverejnenia: 13.12.2017  Základná zložka mzdy (brutto) a ďalšie odmeny: based on your experience.