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Operations Support Associate
BitPanther s.r.o.
Place of work
Röntgenova 28, Bratislava
Röntgenova 28, Bratislava
Contract type
full-time
full-time
Wage (gross)
based on your experience.
based on your experience.
Information about the position
Job description, responsibilities and duties
We are looking for an Operations Support Associate to help us grow and expand. In this position, you will play an instrumental, cross-functional role in the daily running and development of our business. You will work closely with the whole team to help direct the development and expansion of our software platform and to increase the adoption and usage of our products.
The key responsibilities for the role include:
-Oversee Blockchain’s business and market intelligence operations.
-Build relationships and strategic partnerships with customers and suppliers.
-Reporting to the Operations Manager, you are on the front line engaging with a growing community of users.
-Resolve incoming questions from users via email effectively and efficiently.
-Document support issues and contribute to knowledge base.
-Monitor social media channels on Twitter and Facebook and make sure users receive prompt and amazing customer service.
-Support community and marketing efforts in the blockchain technology scene.
-Represent our company at international events and on social media.
The key responsibilities for the role include:
-Oversee Blockchain’s business and market intelligence operations.
-Build relationships and strategic partnerships with customers and suppliers.
-Reporting to the Operations Manager, you are on the front line engaging with a growing community of users.
-Resolve incoming questions from users via email effectively and efficiently.
-Document support issues and contribute to knowledge base.
-Monitor social media channels on Twitter and Facebook and make sure users receive prompt and amazing customer service.
-Support community and marketing efforts in the blockchain technology scene.
-Represent our company at international events and on social media.
Employee perks, benefits
-The opportunity to be a key player and build your career at an expanding, global technology company in an exciting, emerging industry.
-Amazing and accessible office location in Bratislava.
-Catered team lunch every Monday.
-Apple equipment.
-Full-time salary based on your experience.
-Amazing and accessible office location in Bratislava.
-Catered team lunch every Monday.
-Apple equipment.
-Full-time salary based on your experience.
Information about the selection process
To apply for this opportunity, please send your resume including photo, a cover letter and salary expectations
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
Slovak - Proficiency (C2) or English - Advanced (C1)
Other knowledge
Business correspondence - Advanced
Mac OS - Advanced
Microsoft Windows - Advanced
Mac OS - Advanced
Microsoft Windows - Advanced
Personality requirements and skills
You have an excellent command of written and spoken English and Slovak. Any additional language is a plus.
You are a charismatic people person who can talk to anyone; you are flexible, fearless and excited to help build something awesome and share it with the world.
You are self-motivated and can operate with a high sense of urgency while working effectively within a team environment.
You are open to a dynamic set of responsibilities and frequent international travel.
You have a passion for creating a positive user experience that is responsive and organized.
Knowledge of Bitcoin is a bonus as is experience with customer or technical support.
You are a charismatic people person who can talk to anyone; you are flexible, fearless and excited to help build something awesome and share it with the world.
You are self-motivated and can operate with a high sense of urgency while working effectively within a team environment.
You are open to a dynamic set of responsibilities and frequent international travel.
You have a passion for creating a positive user experience that is responsive and organized.
Knowledge of Bitcoin is a bonus as is experience with customer or technical support.
Advertiser
Brief description of the company
BitPanther is a Blockchain research & development company based in Bratislava, Slovak republic
ID: 3267192
Dátum zverejnenia: 13.12.2017
2017-12-13
lokalita: Bratislava Pozícia: Assistant Spoločnosť: BitPanther s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: based on your experience.