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Customer Logistics Performance Coordinator
BIC Slovakia, s.r.o.
Place of work
Priemyselná 1, 926 01 Sereď
Priemyselná 1, 926 01 Sereď
Contract type
full-time
full-time
Start date
01.08.2018
01.08.2018
Wage (gross)
od 1200 brutto
od 1200 brutto
Information about the position
Job description, responsibilities and duties
* Strengthen customer logistics community
* Support development of customer service and supply chain teams
* Logistics performance monitoring
* KPI target definition (service level, account receivable, claim, franco...)
* Reporting and alert management
* Process and tools support
* Key users and process owners for order-to-cash processes
* Customer service IT tools continuous improvement
* CRM support
* Support development of customer service and supply chain teams
* Logistics performance monitoring
* KPI target definition (service level, account receivable, claim, franco...)
* Reporting and alert management
* Process and tools support
* Key users and process owners for order-to-cash processes
* Customer service IT tools continuous improvement
* CRM support
Employee perks, benefits
* Challenging international working environment
* Opportunity to grow professionally
* Annual bonus
* Opportunity to grow professionally
* Annual bonus
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Excel - Expert
Microsoft Outlook - Expert
Microsoft PowerPoint - Expert
Microsoft Word - Expert
Microsoft Outlook - Expert
Microsoft PowerPoint - Expert
Microsoft Word - Expert
Number of years of experience
3
Personality requirements and skills
- Experience in data tracking, master Supply Chain data maintenance
- MS Office Expert (MS Excel mainly), Office 365 user
- Strong IT skills, at ease with IT tools, knowledge of JDE and/or Cognos and/or Power BI is a strong advantage
- Minimum 2-3 years Supply Chain/Customer Service
- Fluent English - Oral & written
- Minimum of 1x Month travelling p. year (minimum 2 days per trip)
- "Takes Care" : will to support + Interpersonal skills
- Effective communicator & networker: connecting people and ideas, internally & externally
- Able to work on own initiative with an autonomous work approach
- Positive attitude with strong work and team ethic, self-organized and responsible team player
- Analytical & structured : able to structure a reporting and design action plans out of it
- Synthetical : able to design a process or guidelines out of several ideas, practices, opinions
- Technical expertise at least in some area of the scope (order management, warehousing, transport, cash collection, IT tools, ...)
- Accurate and detail oriented person, with good prioritisation, planning & organisational skills
- Ability to manage and meet deadlines & multitask daily activities
- Willing to learn & continuously work on increasing the expertise in the area of OTC & Logistics processes and their improvemnts/automatization
- Project management experience and skills beneficial
- Ability to adapt to many different cultures and nationalities
- MS Office Expert (MS Excel mainly), Office 365 user
- Strong IT skills, at ease with IT tools, knowledge of JDE and/or Cognos and/or Power BI is a strong advantage
- Minimum 2-3 years Supply Chain/Customer Service
- Fluent English - Oral & written
- Minimum of 1x Month travelling p. year (minimum 2 days per trip)
- "Takes Care" : will to support + Interpersonal skills
- Effective communicator & networker: connecting people and ideas, internally & externally
- Able to work on own initiative with an autonomous work approach
- Positive attitude with strong work and team ethic, self-organized and responsible team player
- Analytical & structured : able to structure a reporting and design action plans out of it
- Synthetical : able to design a process or guidelines out of several ideas, practices, opinions
- Technical expertise at least in some area of the scope (order management, warehousing, transport, cash collection, IT tools, ...)
- Accurate and detail oriented person, with good prioritisation, planning & organisational skills
- Ability to manage and meet deadlines & multitask daily activities
- Willing to learn & continuously work on increasing the expertise in the area of OTC & Logistics processes and their improvemnts/automatization
- Project management experience and skills beneficial
- Ability to adapt to many different cultures and nationalities
Advertiser
Brief description of the company
www.bicworld.com
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.
As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.
As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It's a colorful world - make your mark by joining the BIC team today.
Number of employees
20-24 employees
ID: 3415310
Dátum zverejnenia: 8.6.2018
2018-06-08
lokalita: Priemyselná 1, 926 01 Sereď Pozícia: Co-ordinator, Customer Support Specialist, Logistics Clerk Spoločnosť: BIC Slovakia, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: od 1200 brutto