Customer Logistics Performance Coordinator

BIC Slovakia, s.r.o.

Place of work
Priemyselná 1, 926 01 Sereď
Contract type
Start date
Basic wage component (gross) and other rewards
od 1200 brutto

Information about the position

Job description, responsibilities and duties

* Strengthen customer logistics community
* Support development of customer service and supply chain teams
* Logistics performance monitoring
* KPI target definition (service level, account receivable, claim, franco...)
* Reporting and alert management
* Process and tools support
* Key users and process owners for order-to-cash processes
* Customer service IT tools continuous improvement
* CRM support

Employee perks, benefits

* Challenging international working environment
* Opportunity to grow professionally
* Annual bonus

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - expert
Microsoft Outlook - expert
Microsoft PowerPoint - expert
Microsoft Word - expert

Number of years of experience


Personality requirements and skills

- Experience in data tracking, master Supply Chain data maintenance
- MS Office Expert (MS Excel mainly), Office 365 user
- Strong IT skills, at ease with IT tools, knowledge of JDE and/or Cognos and/or Power BI is a strong advantage
- Minimum 2-3 years Supply Chain/Customer Service
- Fluent English - Oral & written
- Minimum of 1x Month travelling p. year (minimum 2 days per trip)
- "Takes Care" : will to support + Interpersonal skills
- Effective communicator & networker: connecting people and ideas, internally & externally
- Able to work on own initiative with an autonomous work approach
- Positive attitude with strong work and team ethic, self-organized and responsible team player
- Analytical & structured : able to structure a reporting and design action plans out of it
- Synthetical : able to design a process or guidelines out of several ideas, practices, opinions
- Technical expertise at least in some area of the scope (order management, warehousing, transport, cash collection, IT tools, ...)
- Accurate and detail oriented person, with good prioritisation, planning & organisational skills
- Ability to manage and meet deadlines & multitask daily activities
- Willing to learn & continuously work on increasing the expertise in the area of OTC & Logistics processes and their improvemnts/automatization
- Project management experience and skills beneficial
- Ability to adapt to many different cultures and nationalities


Brief description of the company
Company BIC is worldwide famous producer of stationary, lighters and shavers products.
BIC Slovakia, located in Sered, is Europe co-packing center and central eastern Europe distribution center responsible for shipments of products to 7 distribution centers, to final customers and for transportation of products from BIC factories to Sered.

Number of employees

20-24 employees

Company address

BIC Slovakia, s.r.o.
Priemyselná 1
92601 Sereď
ID: 3415310   Dátum zverejnenia: 8.6.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   od 1200 brutto