Customer Support Representative with German language

Berlin Brands Group a.s.

Place of work
Grösslingová 6-8, 811 09 Bratislava, Bratislavský kraj
Contract type
Start date
Wage (gross)
1 500 EUR/monthplus bonuses

Information about the position

Job description, responsibilities and duties

Your responsibilities:
The main responsibilities on this position will be the following:
  • Customer support. As we are customer oriented company, this part will be very important for us. The right candidate have to answer customers questions by phone and email also have to solve complaints and give product information via phone and email, etc.
  • Responsibility for achieving our targets
  • Cooperation with our marketing department

Employee perks, benefits

  • Special discounts for the products we distribute
  • Competitive salary
  • Attractive working environment
  • Challenging work
  • Snacks, drinks and fresh fruits
  • Attractive newly reconstructed offices in Bratislava, Old Town
  • Driven international team
  • From our competitors we differ with a team of young and enthusiastic people for who the job means also a lots of fun

Expected date of completion of the selection process

30 April 2020 (there are still 70 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Proficiency (C2)

Other knowledge

Business correspondence - advanced
Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Outlook - advanced

The position is suitable for a fresh graduate


Personality requirements and skills

  • Excellent German language (native level)
  • Excellent communication skills
  • Customer oriented attitude is a must
  • Self motivated with drive
  • Team player
  • Negotiator
  • Customer support experience is a big advantage but not a must
  • Technical orientation, interest to learn new things


Brief description of the company

Berlin Brands Group (previously known as electronic-star a.s.) is an international house of brands which successfully continues to break the stereotypes by designing, developing and distributing its products. We are inspired by the creative urban atmosphere of Berlin and excellence of German engineering. Our passion is staying ahead of current trends with innovative products that are accessible to a wide range of customers.

WE ARE CREATORS We are producing and developing what we sell. 7,000 products and still counting! We´re always looking for new ways to elevate your experience. And what’s a better city to create in than the epicenter of culture in Europe, Berlin? Exactly...

WE ARE DESIGNERS Design in Germany matters. It means quality, but doesn’t need to come with a high price tag. Style and the drive for innovation is in our DNA. Our attention to detail and cutting edge techniques ensure we´ll always provide you with new trends and features to support your kitchen and home.

WE THINK GLOBAL 21 European countries, USA, China, Turkey. Based in Berlin and Bratislava, we truly believe this is just a beginning. A small company has transformed into a global brand by taking its award-winning products to new attractive markets. And still keeps growing!

Number of employees

50-99 employees

Company address

Berlin Brands Group a.s.
Grösslingova 6-8
811 09 Bratislava


E-mail: send CV
ID: 3669164  Dátum zverejnenia: 14.2.2020  Základná zložka mzdy (brutto): 1 500 EUR/month