Customer Relationship Manager

Benchmark Digital Partners s.r.o.

Place of work
Remote work
Contract type
full-time
Start date
immediate
Wage (gross)
2 100 EUR/month

Information about the position

Job description, responsibilities and duties

We are looking for a full-time Customer Relationship Manager to join our Slovakia team.

**This position is 100% home office and we are looking for candidates located in the Bratislava area/region**

Want to join a fast-growing team with promising career opportunities and benefits? Interested in learning more about helping companies protect their workforce and meet their environmental objectives? At Benchmark Digital Partners, we provide digital software solutions to help organizations manage, report and track their Environmental, Social & Governance (ESG) goals.

Your core duties as a Customer Resource Manager at Benchmark:

• Manage your own portfolio of existing accounts, as well as helping set up new customers on our platform.

• Develop an understanding of Benchmark's Products and Services, as well as the context in which they are used within your portfolio. Map out your accounts and align on their health, safety, governance, social and environmental goals

• Build personal rapport and create strong relationships with the customers that you will be managing. Our business is built on engagement and ideas from our customers – you will be playing a key role in building executive-level relationships and piloting this engagement. Travel and site visits are expected.

• Collaborate with your customers and Benchmark's team members to support projects, pilots, renewals, and expansion opportunities. Be proactive in positioning/upselling new applications or enhancements to your customers based on their needs.

• Take the lead in driving and managing projects through to completion. You will be coordinating the team and will be responsible for keeping all stakeholders informed and engaged.

• Report to your unit and group lead and help strategize future growth plans for your accounts. We welcome new ideas and will provide you with the tools and resources to execute them

Skills you have:

• 2+ years' experience in B2B Sales, Customer Success Management or Account Management
• SaaS experience required
• Project management experience desirable
• Excellent English written and verbal communication skills
• German, French, or other languages are a plus
• Proficiency in MS Office (excel, PowerPoint, Word, Outlook)
• High level of organization and persistence
• Self-starter that takes initiative and can delegate/collaborate with other team
members
• Open to travel to meet clients on site or at conferences

Employee perks, benefits

• MultiSport Card
• 100% home office
• Same month salary
• Paid time off
• 3 extra paid personal days
• Monthly meal stipend
• Business and Conference Travel

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience

2

Advertiser

Brief description of the company

Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world better for the planet and better for its employees.

Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite mean you will continuously use and evolve your skills to develop fresh ideas and initiatives.

About Benchmark Gensuite…

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles.
With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

Benchmark Gensuite Benefits

At Benchmark, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly give excellent performers their due. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark ESG job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.

Number of employees

500-999 employees
ID: 4370458  Dátum zverejnenia: 30.6.2022  Základná zložka mzdy (brutto): 2 100 EUR/month