Customer Relationship Manager

Benchmark Digital Partners s.r.o.

Place of work
Remote work
Contract type
full-time
Start date
immediate
Wage (gross)
2 100 EUR/month

Information about the position

Job description, responsibilities and duties

We are looking for a full-time Customer Relationship Manager to join our Slovakia team.

**This position is 100% home office and we are looking for candidates located in the Bratislava area/region**

Want to join a fast-growing team with promising career opportunities and benefits? Interested in learning more about helping companies protect their workforce and meet their environmental objectives? At Benchmark Digital Partners, we provide digital software solutions to help organizations manage, report and track their Environmental, Social & Governance (ESG) goals.

Your core duties as a Customer Resource Manager at Benchmark:

• Manage your own portfolio of existing accounts, as well as helping set up new customers on our platform.

• Develop an understanding of Benchmark's Products and Services, as well as the context in which they are used within your portfolio. Map out your accounts and align on their health, safety, governance, social and environmental goals

• Build personal rapport and create strong relationships with the customers that you will be managing. Our business is built on engagement and ideas from our customers – you will be playing a key role in building executive-level relationships and piloting this engagement. Travel and site visits are expected.

• Collaborate with your customers and Benchmark's team members to support projects, pilots, renewals, and expansion opportunities. Be proactive in positioning/upselling new applications or enhancements to your customers based on their needs.

• Take the lead in driving and managing projects through to completion. You will be coordinating the team and will be responsible for keeping all stakeholders informed and engaged.

• Report to your unit and group lead and help strategize future growth plans for your accounts. We welcome new ideas and will provide you with the tools and resources to execute them

Skills you have:

• 2+ years' experience in B2B Sales, Customer Success Management or Account Management
• SaaS experience required
• Project management experience desirable
• Excellent English written and verbal communication skills
• German, French, or other languages are a plus
• Proficiency in MS Office (excel, PowerPoint, Word, Outlook)
• High level of organization and persistence
• Self-starter that takes initiative and can delegate/collaborate with other team
members
• Open to travel to meet clients on site or at conferences

Employee perks, benefits

• MultiSport Card
• 100% home office
• Same month salary
• Paid time off
• 3 extra paid personal days
• Monthly meal stipend
• Business and Conference Travel

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience

2

Advertiser

Brief description of the company

Benchmark Digital Partners is a cloud-based software provider with a mission to become the industry leader in operational risk, compliance, and sustainable business management systems. Our software features 65+ applications that are currently utilized by over 1.5 million users worldwide. Our global offices span from the US to the UK, Germany, Mexico, India, France, and Slovakia. If you want to join this unique network of ESG (Environmental, Social, Governance) software expertise, apply now!

Our Subscribers: Amazon, Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool, and many more!

Number of employees

250-499 employees
ID: 4370458  Dátum zverejnenia: 30.6.2022  Základná zložka mzdy (brutto): 2 100 EUR/month