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Customer Service Administrator with Italian
BALANCED HR s.r.o.
Place of work
Bratislava region, Bratislava
Bratislava region, Bratislava
Contract type
full-time
full-time
Start date
ASAP/by agreement
ASAP/by agreement
Wage (gross)
by agreement
by agreement
Information about the position
Job description, responsibilities and duties
Reporting to the Customer Service Manager, the Role requires a strong team player who has a tolerance to stress and a strong ability to prioritize and self-manage. The ideal candidate will be responsible for receiving, processing and shipping of all order pertaining to his/her assigned accounts and according to their priorities.
- Administration of sales quotations, invoices and other documentation as required (such as quality information, dimensions, products specifications…)
- Attend and participate in weekly CSA meeting
- Order processing and communication with customers
- Managing order issues such as pricing, shipment, freight, units, proof of delivery (non-exhaustive list)
- Identify discrepancies between forecasted and actual orders
- Determining stock availability and allocation of inventory
- Negotiating non-compliance charges
- Making and sending reports to internal and external customers regarding orders, and any additional explanation needed
- Document internal procedures and customer’s procedures
- Other duties as assigned by Manager or Sales Rep (such as preparation of stock allocation file, overview about stock and incomings, preparing reports regarding orders and customer’s activities)
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) or Italian - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- Specific job related qualifications min. 1 year
- Fluent English and Italian is a must
- Advanced level computer skills including Excel, Outlook, Word
- Excellent attention to detail and strong follow up skills
- Strong interpersonal and client service skills
- Demonstrate willingness for change and improvement
- Positive attitude towards customers and colleagues
Advertiser
Brief description of the company
BALANCED HR s.r.o. is a personnel-consultancy company based on market knowledge and many years of international experience in the areas of search and selection of candidates for a wide range of industries (automotive, mechanical engineering, electrical engineering, food processing, ...), energetics, trade, logistics, finance, IT and telecommunications.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
ID: 3192974
Dátum zverejnenia: 20.9.2017
2017-09-20
lokalita: Bratislava region, Bratislava Pozícia: Administrative Worker, Official, Call Operator, Customer Support Specialist, Helpdesk Operator, Sales Officer Spoločnosť: BALANCED HR s.r.o.
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto) a ďalšie odmeny: by agreement