Technical Service Engineer

Audia Plastics, s.r.o.

Place of work
Germany, Nemecko (The job requires travelling)
Contract type
full-time
Start date
asap
Basic wage component (gross) and other rewards
1500

Information about the position

Job description, responsibilities and duties

POSITION SUMMARY: Provide technical support to our customers both remotely and at their facilities to include color changes, process changes and troubleshooting, color education and training and PPAP submit support at the OEM’s. To support UCC philosophy and standards and to be personally involved in continuous improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Hands on troubleshooting of injection molding or extrusion processing issues at customer’s facility.
• Provide technical support to customers.
• Make visits to customers to enhance customer relationship (from home office in Germany or office based in Voderady).
• Respond to customers in regards to product concerns.
• Support sales staff and help in the development of new accounts.
• Provide documentation of service to customers and Business Plan goals.
• Provide processing and color training.
• Educate and consult on internal material, processing and machine issues.
• Attend customer part submits at the OEM’s where appropriate
• Complete technical papers or presentations as required.
• Utilize all established reporting procedures to submit customer feedback and issues via the CIA database

Information about the selection process

If you are interested in our job offer, please send us your resume in english or german language.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Engineering, Chemical or Plastic degree

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Driving licence

B

Personality requirements and skills

• Minimum 2 years experience in injection molding.
• Experience with color, color matching or color compounding is a plus
• Extensive experience working with the automotive industry is a plus.
• Excellent communication skills
• Good relationship builder
• Self motivated and enterprising mindset
• Must be able to communicate in English and German
• Travel required

Advertiser

Brief description of the company

Audia Plastic, with its manufacturing plants for Washington Penn Plastic Co., Inc. (“WPP”) and Uniform Color Company (“UCC”) is located in Voderady, Slovakia. UCC in Europe, with 2 manufacturing sites in Europe and legal entities in Italy, France, Slovakia and Germany is a daughter company of Audia™ International, Inc., a privately held company focused on compounding of thermal plastics, color solutions, and distribution, with a 65 year history of customer focused growth through its subsidiaries: Uniform Color Company, Washington Penn Plastic Co, Inc., and Southern Polymer, Inc. The Audia™ International companies currently have 10 manufacturing locations and over 1,000 employees in North America and Europe and are doing business in over 50 countries, across broad market platforms including Automotive, Appliance, Construction, Packaging and Consumer. For further information please visit: www.washingtonpennplastic.com

Number of employees

50-99 employees

Company address

Audia Plastics, s.r.o.
Voderady 426
919 42 Voderady
ID: 3464406   Dátum zverejnenia: 9.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1500