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Join a multi-national company and
TSI Support, Sr. Associate
Place of work
Košice
Košice
Contract type
full-time
full-time
Wage (gross)
1 475 EUR/monthActual salary is likely to be higher based on skills, knowledge and experience.
1 475 EUR/monthActual salary is likely to be higher based on skills, knowledge and experience.
Information about the position
Job description, responsibilities and duties
The role is to be a member of the TSI Service Delivery team that provides on-site and remote support for TSI service to TSI customers within AT&T.
Service Delivery provide hands on technical support to end user devices and services including PCs, HVD thin clients, telephony, printers and mobile devices. In addition, that provide technical support to peers within TSI for all TSI compute devices including servers, LAN and WAN components.
The main deliverables are to provide proactive and reactive technical support to internal clients end user devices mentioned above.
For this particular vacancy and site, the context of the operation is a large, mission critical, 7x24 operation. The key success of the role is to provide prompt, effective and capable support to Incidents and Requests in support of TSI service at Kosice site (primarily) and other sites in EMEA region.
Key competencies and Skills:
Service Delivery provide hands on technical support to end user devices and services including PCs, HVD thin clients, telephony, printers and mobile devices. In addition, that provide technical support to peers within TSI for all TSI compute devices including servers, LAN and WAN components.
The main deliverables are to provide proactive and reactive technical support to internal clients end user devices mentioned above.
For this particular vacancy and site, the context of the operation is a large, mission critical, 7x24 operation. The key success of the role is to provide prompt, effective and capable support to Incidents and Requests in support of TSI service at Kosice site (primarily) and other sites in EMEA region.
Key competencies and Skills:
- In depths knowledge of TSI service and technologies
- PC, HVD, Mobile devices
- Windows, VMware, iOS, Android
- Break/Fix and software installation
- Incident, Problem, Request, Change processes
- Additional in depths IT skills are an advantage across the full range of IT services specified in AT&T WP2020 skills list.
Information about the selection process
Working hours: EMEA (approx. 9am-5.30pm)
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 4107346
Dátum zverejnenia: 21.6.2021
2021-06-21
lokalita: Košice Pozícia: IT System Administrator, IT/Technical Support Specialist Spoločnosť: AT&T Global Network Services Slovakia
Základná zložka mzdy (brutto): 1 475 EUR/month