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Senior Support Engineer - Adidas (Ref. No.: 1910051)

Place of work
Contract type
Wage (gross)
2 120 EUR/month Salary from 2120 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.

Information about the position

Job description, responsibilities and duties

This is an exciting new role supporting one of our key Global Clients. As an Adidas Engineer you'll be the primary contact for internal teams and the Client, responsible for lifecycle support for incident & problem management. Your primary scope will be resolving issues affecting the customer network infrastructure.
The successful Engineer's working this position should have a common understanding of traditional networking standards and should be keen to learn NEW strategic technologies such as NFV, SDN and SDWAN concepts.
This role is also suitable for internal candidates with implementation and assurance skills. (Implementation, Assurance, BVOIP teams)

Roles and Responsibilities:
• understands complex technical problems and can analyse and translate into working solution utilizing AT&T or 3rd party service portfolios
• is responsible for technical troubleshooting; has an in-depth knowledge of logical router configurations and both LAN and WAN routing as well as a understanding of the Managed Service offers
• acts as single point of technical contact for internal and external customers; provides support for escalated operational issues.
• is able to produce technical or process documentation pointing to design solutions or process improvements
• provides technical guidance / configuration notes to the downstream implementation teams
• Communicating problems and solutions to senior leadership, internal and external audience.

Information about the selection process

Working hours are EMEA, however expectation is for excellent flexibility, so that Global support can be provided for this Client as and when necessary.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Key Competencies and Skills:
• hands on with LAN/WAN/routing protocols/QoS/troubleshooting/scripting
• Professional level of industrial certifications from one of the vendors - Cisco, Juniper, /Riverbed/Fortigate/Palo Alto products/technologies is advantage
• Cloud technologies and security services (Zscaler)
• overview or experience with NEXT-gen technologies like SDWAN (Velocloud, Viptela, Riverbed, FatPipe); SDN (NFV); NEXT-Gen Firewalls (Palo Alto, Fortinet) is welcomed
• user level skills on Linux, Unix & scripting (python, pearl) will be preferred

Soft skills
• well organized, detail oriented and flexible to help meet business requirements
• good communication (written and verbal) skills
• innovative with capability to adapt to new environments and drive changes successfully
• team player, analytical thinker & problem solver

Education and Qualifications:
• Engineering / Science Graduate
• previous experience as Lead Engineer, DTAC Engineer is advantage


Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Company address

AT&T Global Network Services Slovakia, s.r.o.
Aupark Tower, Einsteinova 24
851 01 Bratislava


E-mail: send CV
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More good reasons to join us...

Sickness compensation plan, Private medical program, Extensive life and disability insurance

Employee discounts

Company team building events, Sports & culture

Numerous lifestyle discounts

Annual team award bonus, Special bonus for important life events

Award winning AT&T university

On-site parking
ID: 3815916  Dátum zverejnenia: 21.11.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: 2 120 EUR/monthSalary from 2120 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.