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Join a multi-national company and
Senior Technical Specialist
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Wage (gross)
Salary from 2160 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Salary from 2160 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.
Information about the position
Job description, responsibilities and duties
• Build strong working relationship with Team Technology Lead, Account Support Team representative and Capability support and technology teams
• Good awareness of the customers’ business and in-depth knowledge of the customer’s environment and support processes
• Complying with the ITIL standards by observing the Incident Management lifecycle processes.
• Be proactive to anticipate issues or situations which impact service availability and critical response time, and take necessary mitigation steps escalating to management’s attention, where appropriate.
• Support and assist the Team Technology Lead for documentation libraries for the area of your expertise.
• Ensuring compliance with internal documentation standards; also accountable for updating the documentation
• Must be able to prepare technical documentation upon request
• Good awareness of the customers’ business and in-depth knowledge of the customer’s environment and support processes
• Complying with the ITIL standards by observing the Incident Management lifecycle processes.
• Be proactive to anticipate issues or situations which impact service availability and critical response time, and take necessary mitigation steps escalating to management’s attention, where appropriate.
• Support and assist the Team Technology Lead for documentation libraries for the area of your expertise.
• Ensuring compliance with internal documentation standards; also accountable for updating the documentation
• Must be able to prepare technical documentation upon request
Information about the selection process
Education and qualifications
• Required: CCNP / CCDP or Equivalent
• Preferred: CCIE or Equivalent
• Required: Bachelor Degree or Equivalent
Location: Bratislava OR Kosice
Working hours: 24*7 shifts
• Required: CCNP / CCDP or Equivalent
• Preferred: CCIE or Equivalent
• Required: Bachelor Degree or Equivalent
Location: Bratislava OR Kosice
Working hours: 24*7 shifts
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
• English - fluent knowledge
• 5 years experience in a Network Operations role.
• In depth Knowledge LAN / WAN.
• In depth Knowledge in circuits and transport technologies includes deeper level trouble shooting.
• Routing – (Cisco, HPN) dynamic protocols like EIGRP, OSPF and well versed with BGP
• Firewalls equipment (Cisco ASA, Checkpoint, Fortinet)
• Switches (Cisco, HPN Switches) – layer 2 technologies like Link Aggregation, VLANs, Spanning Tree, Port Security
• F5 Load Balancers – basic knowledge of LTM
• Wireless Controller (Cisco, Aruba or similar) and WiFi technology in general and WLC controllers
• Firewall design experience is preferrable
• Good analytical and troubleshooting skills
• 5 years experience in a Network Operations role.
• In depth Knowledge LAN / WAN.
• In depth Knowledge in circuits and transport technologies includes deeper level trouble shooting.
• Routing – (Cisco, HPN) dynamic protocols like EIGRP, OSPF and well versed with BGP
• Firewalls equipment (Cisco ASA, Checkpoint, Fortinet)
• Switches (Cisco, HPN Switches) – layer 2 technologies like Link Aggregation, VLANs, Spanning Tree, Port Security
• F5 Load Balancers – basic knowledge of LTM
• Wireless Controller (Cisco, Aruba or similar) and WiFi technology in general and WLC controllers
• Firewall design experience is preferrable
• Good analytical and troubleshooting skills
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 3566352
Dátum zverejnenia: 29.1.2019
2019-01-29
lokalita: Bratislava Pozícia: Network and Service Operation Specialist Spoločnosť: AT&T Global Network Services Slovakia
Základná zložka mzdy (brutto) a ďalšie odmeny: Salary from 2160 € brutto per month. Actual salary is likely to be higher based on skills, knowledge and experience.