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Project Manager, Customer Resolution

Place of work
Bratislava region, Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

Location: Bratislava, Slovakia
Working hours: EMEA – some flexibility required

Applying project management disciplines in order to generate and regularly distribute dashboards/reports on the compliance of these updates
Managing process compliance for a mainly manual process in the area of IOS SW refresh, work with batches being received
Overseeing activities in above mentioned area, including gathering the results of the relevant teams performing.

• Overall planning and organizing the projects with the customer – renewals (SW, wireless, certificates etc.)
• Daily dashboard reports for SW Refresh, Configuration Remediation and CMA (Compliance Management). Collect input for SW Refresh changes every month by sending Dashboard Report to all involved PM's.
• Keeping track of the quarterly numbers of SW refresh (completed changes and losses)
• Working closely with the Network Health Team
• Overseeing compliance of IOS SW
• Project Management of global roll outs

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Solid technical understanding of all network related technologies/service components in regards to SW refresh
• Very goof project management skills
• Understanding of the change management process
• Advanced communication skills (English – both written and verbal) and being customer focused
• Experienced in the multinational environment, ideally oil industry experience
• Problem solver in a demanding environment

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Contact

Contact person: Hana Balikova
E-mail: send CV
Apply now

More good reasons to join us...


Sickness compensation plan, Private medical program, Extensive life and disability insurance

Employee discounts

Company team building events, Sports & culture

Numerous lifestyle discounts

Annual team award bonus, Special bonus for important life events

Award winning AT&T university

On-site parking
ID: 3347446  Dátum zverejnenia: 28.3.2018