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Join a multi-national company and
Billing Dispute Compliance Specialist
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
The candidate for the Control Compliance position will be responsible for verifying the quality and accuracy of billing adjustments that have been issued in the Global Billing Resolution Centers to ensure compliance to the AT&T Schedule of Delegations and billing methods and procedures. The candidate will provide accurate and timely reports on the call center representative’s application of billing adjustments, provide feedback, and provide recommendations to ensure that quality standards are met. The candidate will verify data accuracy from a variety of AT&T billers, matching it to customer invoices and produce monthly reports outlining the accuracy of the adjustments at a Center, Manager and Coach level.
Roles and Responsibilities:
The position will require the candidate to assimilate data from various AT&T billers and systems, documenting issues and performance for management review and provide information to assist in the feedback. Having confidence in the use of technical tools and use of standard Microsoft software, accompanied by strong analytical and written skills will assure successful completion of duties.
The candidate must have a strong respect for process and be able to use Microsoft Excel, Word and Outlook. Excellent written and oral English Language skills are essential in AT&T’s international work environment.
Roles and Responsibilities:
The position will require the candidate to assimilate data from various AT&T billers and systems, documenting issues and performance for management review and provide information to assist in the feedback. Having confidence in the use of technical tools and use of standard Microsoft software, accompanied by strong analytical and written skills will assure successful completion of duties.
The candidate must have a strong respect for process and be able to use Microsoft Excel, Word and Outlook. Excellent written and oral English Language skills are essential in AT&T’s international work environment.
Information about the selection process
Working hours: EMEA (approx. 9.00am-5.30pm)
Location: Lakeside Park, Bratislava
Contract: fixed term contract, maternity leave cover
Location: Lakeside Park, Bratislava
Contract: fixed term contract, maternity leave cover
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
- Billing or Finance experience preferred (at least 1 year)
- Strong verbal, written, communication and analytical skills
- Business Process Analysis
- Strong Data Analysis
- Strong experience with Microsoft Office applications (Excel, Word, Outlook)
- Ability to work with all levels of management
- Strong negotiation skills
- Strong decision making skills
Advertiser
Brief description of the company
Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.
Contact
More good reasons to join us...
Sickness compensation plan, Private medical program, Extensive life and disability insurance
Employee discounts
Company team building events, Sports & culture
Numerous lifestyle discounts
Annual team award bonus, Special bonus for important life events
Award winning AT&T university
On-site parking
ID: 3315075
Dátum zverejnenia: 21.3.2018
2018-03-21
lokalita: Bratislava Pozícia: Administrative Worker, Official, Billing Specialist Spoločnosť: AT&T Global Network Services Slovakia