Account Manager - Senior Associate

Information about the position

  • Place of work: Bratislava
  • Contract type: full-time

Job description, responsibilities and duties

We are looking for an experienced Account Manager who will be given an opportunity to work with our key clients.
In this role you will be responsible for aligning data, resources and processes across multiple functions and organizations to ensure seamless execution of pre- and post-sales support for AT&T corporate customers in the given region/ segment.

Roles and Responsibilities:
• Account Manager resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

Key Competencies and Skills:
• Fluency in English is a must
• Customer orientation and client facing experience
• Great interpersonal skills/ clear communicator
• Ability to analyse and solve complex tasks and issues
• Efficiency /Excellent time management
• Ability to work under pressure
• Meeting given targets
• Good team player with positive attitude
• Strong negotiation skills and presentation skills

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

University degree or previous exposure to sales & customer service environment in telecom/IT industry.

Language skills

English - Upper intermediate (B2)


Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Main focus of the company's activities

Information technology, computer programming, web portals

Information about the selection process

Working hours: EMEA 9.00am-5.30pm
Compensation model: 80/20 (80% fix & 20% sales compensation)
Location: Aupark Tower, Einsteinova 24, Bratislava

Company address

AT&T Global Network Services Slovakia s r.o.
Aupark, Einsteinova 24
85101 Bratislava


E-mail: send CV

ID: 3262005   Dátum zverejnenia: 6.12.2017