Account Profiler

Information about the position

  • Place of work: Košice
  • Contract type: full-time

Job description, responsibilities and duties

Location: Kosice, Slovakia
Working time: 2 shift system, US/EMEA working time

Roles and Responsibilities:
- Create and profile new accounts for AT&T services
- Order service administrator for new accounts
- Review contracts in PCS Homer tracking system
- Perform tasks in EFMS when account profiling tasks are received
- Update GIOM with new account setup id¡¦s
- Keep the billing coordinators for various countries informed of new and updated accounts for customers
- Update account profiling tasks in GCSM and submit to EFMS/Project Management

Requirements for the employee

Required education

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

- Two or more years experience in customer service, collections, or sales
- Knowledge of Word, Excel, PowerPoint, and Outlook
- Strong communication, problem solving, decision-making and negotiating skills
- Ability to plan/organize work activities and influence/persuade others
- Fluent English language required


Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Main focus of the company's activities

Information technology, computer programming, web portals

Company address

AT&T Global Network Services Slovakia s r.o.
Aupark, Einsteinova 24
85101 Bratislava

ID: 3011794   Dátum zverejnenia: 9.8.2017