AT&T Customer Care Agent, Žilina

Launch your future with AT&T and join the world’s leading technology and communication company!

Are you keen to improve your English?
Have an interest in technology?
Enjoy learning and solving problems?
Want to be part of an international team?
Flexible to work different shifts to suit your lifestyle?
Looking to gain new skills and career experience?

Working as an AT&T Customer Care Agent in our new digital customer care center offers the perfect learning and development opportunity for fresh graduates and those with prior experience looking for a new challenge. Whatever your background what unites us is a passion for solving problems and helping our customers. An interest in technology certainly helps but a willingness to learn new skills is essential.
Your journey to become an AT&T Customer Care Agent starts today.

Roles and Responsibilities:

• Answer in-coming phone calls or on-line chat queries as the first line of support
• Provide assistance for our innovative products and services
• Maintain a positive and helpful customer relationship at all times.

What can we offer you?

Alongside a challenging, demanding role in a new and exciting team we can offer you the right work/life balance as well as a selection of benefits to support you including:

Sickness compensation plan
Company contribution to pension fund
Annual bonus
Sport & Culture
Private medical program
Extensive Life and Disability Insurance
Special bonus for the important life events e.g. birth of child, marriage
Flexible working
Numerous lifestyle discounts
Company events
Parking
Award winning ‘AT&T University’

Additional Information:
Joining AT&T:

First stage telephone interview: where you can learn more about the opportunity
Selection event: face-to-face half/full day which includes English tests and interviews held at a location in Zilina.

Important: Our new center in Zilina is scheduled to open in 2017 and will be home to nearly 400 employees. Please apply today to register your interest for roles starting in February onwards. We will be in touch later in the year to progress your application.