Network Engineer for web conferencing services

AT&T Global Network Services Czech Republic

Place of work
Palachovo Namesti 726/2, - Brno, Brno - City, Brno - Country District
Contract type
full-time
Start date
01.11.2017

Information about the position

Job description, responsibilities and duties

NETWORK ENGINEER for web conferencing services is role taking care of technical support for web conferencing services WebEx, WebEx CCA-SP, AT&T Connect. Troubleshoot web conferencing service issues including 3rd party integrations.

Roles and responsibilities:

Must be able to effectively troubleshoot complex connectivity issues related to web conferencing client software and customer network factors (proxy servers, firewall, security protocols), etc.

Employee perks, benefits

• Extra Week of Vacation – 5 weeks in total
• Meal vouchers
• Compensation for Income Loss due to Sickness – up to 90% of the base contractual salary
• Shift Premiums – above mandatory legal requirements
• Advanced Medical Program – White card program from vendor for Employee (possibility to add Spouse and Child
at Employee´s cost)
• Group Risk Life insurance – coverage for cases of Death or Permanent Disability up to 625.000 CZK or Employee´s
annual salary if higher; fully covered by AT&T, valid only during Employment relationship
• Employee Assistance Program (EAP) – voluntary and confidential service 24/7 to support Employees in various
life time situations
• Cafeteria Program and Pension scheme – 3% of your annual income as contribution for Leisure activities or
Pension scheme
• Parking place
• Special tariff for employees
• ATT University
• Annual yearly bonus
• AT&T also has a list of suppliers with Special Prices and Discounts for AT&T Employees in Brno

Information about the selection process

Shift will be determined but need flexibility, primary function will be to support European peak business hours.
Need strong English speaking and writing skills.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

IT, telecommunication - advantage

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Must have extensive knowledge and experience with MS Office applications, including plug-ins. Software packaging for central deployment experience preferred. Will work closely with higher tier resources to escalate software defects. Will process or facilitate customer MACD requests. Outage Management, alarming, monitoring support for key network and application layer components AT&T.

Networking – Intermediate-Expert
Desktop Support – Intermediate-Expert
Communication skills (English) - Expert

Advertiser

Brief description of the company

Considering we’ve done some pretty impressive work around here, that’s saying something. But we couldn’t have done it without our brilliant people, and you could be one of them. With an average of two patents a day and eight Nobel Prizes to our name, it’s no wonder that for more than a century we have been defining the industry and setting the bar for innovation. This is your chance to do the same. Explore a career with AT&T.

Company address

AT&T Czech Republic
Palachovo Namesti 726/2
- Brno
Czech Republic