Technical Specialist for Regional Center /Fluent French is essential/

ARVAL SLOVAKIA, s.r.o.

Place of work
Bratislava
Contract type
full-time
Start date
1.4. 2021
Wage (gross)
1 250 EUR/monthThe final salary package and offer depends on candidate's experience and qualification.

Information about the position

Job description, responsibilities and duties

If you are an automotive industry enthusiast and you would like to be a part of regional team, which takes care of Arval Car fleets in more than 5 countries, then this position is definitely for you. Become a part of stable and established team, which is servicing the car fleet of Arval Switzerland in French language.
You main responsibility will be administration and approval of all technical and maintenance requests followed by validation of invoicing process for all the technical interventions. This job will grow your technical skills and will keep you updated about the trends in automotive industry. You will come across of most automobile brands and improve your technical background.
The communication languages of this department are Slovak, Czech, German, French, Hungarian, Polish and English.
• You will ensure and manage routine and exceptional maintenance operations in relation with garages, dealers, workshops and specialized tire service provider
• You check all kind of incoming invoices regarding tires, service, maintenance and repair, short term rental, damage.
• For all incoming invoices without prior given approval which are considered as correct, you will create an approval in system in order to book them
• You book all invoices with approvals made in system which are considered as correct in a detailed way, with correct and consequent coding, dates and mileages
• You send back all incorrect invoices with an attached letter or mail. You describe clearly the reason why you refuse the invoice. In case there is some information missing, you could also call the supplier in order to get this info and to re-consider the approval of the invoice.
• You take care as well for bookings on several booking sorts (SMR, Tires, Short term rental) as well as recharges to clients (always after prior information to account management). For bookings on damage repair, carried out by the garage, you put the action on the local colleague who will take care for this booking.
• You inform proactively account management in case you discover repairs which may be caused by strange behavior or technical failure.
• In case of any doubts, you contact your local technical expert before taking any action
• You keep the number of incoming invoices as low as possible, in particular before monthly prolongation (mostly 15th of the month) and at the end of the month
• You will manage various driver’s requests linked to usage of the vehicle (e.g. service booking, fuel card blocking, provide technical information etc.)
• You follow-up repair and maintenance events in order to minimize repair time, costs and optimize immobility of vehicles.
• You will have to keep high customer and driver satisfaction level by providing rapid and reliable customer oriented service.
• You support drivers in the process of accident declaration and the repair process of the damaged vehicle, guaranteeing maximum mobility.
• You evaluate the claim and manage all necessary actions towards insurers, experts, brokers and repair suppliers to optimize the direct and indirect claim costs.
• You ensure the follow-up of the claims files, including thefts and total losses in order to minimize costs, maximum recovery from reliable 3rd party and optimize mobility of vehicles.
• Assure that all vehicles put on the road are properly insured, notify the insurer all changes in insurance conditions for insured vehicles and all cancelations of insurance.

Employee perks, benefits

• Team-buildings, Family day celebrations, Christmas party, Health Awareness day
and other social occasions to celebrate the teamwork
• After 1 year of service, additional contribution for retirement saving plan
/starting from 30 euro up to 70 euro per month/
• Cafeteria.sk Benefit program
• Hardware allowance and Home office allowance
• Multisport Card for active free time /50% of costs is covered by company/
• 4 sick days per year /distributed quarterly/
• 25 days of vacation for every employee
• 4 euro meal voucher pre day /Callio card/
• Home office, 2x per week /internal policies applies/
• Fruit Days – fresh fruits once week delivered to the office
• Free water, coffee & tea in the office
• Referral Bonus for recommending new employee

Information about the selection process

I hereby consent to the processing of my personal data provided to Arval Slovakia, s.r.o.:
- in the job application,
- curriculum vitae
- personal questionnaire
- during the personal interview
in the job applicants’ database, i.e. recording the data on the data carrier, storing, retrieval, structuring, alignment or combination and erasure or destruction in compliance with Act No. 18/2018 Coll. on Personal Data Protection and on the amendment of certain other Acts, as amended (hereinafter referred to as “Act”), for the purposes of:
- recruitment of the position specified in the job application
- internal reporting
- execution of internal controls in compliance with regulatory requirements.

Consent is given for a period of 3 years. Once the above-defined processing purposes have been accomplished, at most after 3 years, the personal data will be erased / destroyed. This consent can be withdrawn in writing at any time by contacting Arval at [email protected] or via mail sent to Arval Slovakia, s.r.o., Pribinova 19, 811 09 Bratislava.

At the same time, I acknowledge my rights as data subject stipulated in § 19 and following of the Act.

Expected date of completion of the selection process

28 February 2021 (1 more day remaining)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Automotive/ Economics / Business

Language skills

French - Advanced (C1) and English - Upper intermediate (B2)

Other knowledge

Audatex - basic
Jira - basic
Microsoft Excel - advanced
Microsoft Outlook - advanced
Business Correspondence - advanced

Number of years of experience

2-3 years

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

• Interest in cars – general and technical overview
• strong customer service orientation
• willingness to learn / develop
• good communication skills (oral and written) in Slovak
and in German language
• positive-critical attitude
• team player
• ability to sense the client's needs
• flexibility towards colleagues
• well organized
• analytical skills
• ability to react

Advertiser

Brief description of the company

The everyday mission of the Arval team is to think of and introduce solutions which simplify and optimize services associated with auto mobility.Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – professionals, SMEs and large international corporates – tailored solutions that optimise their employees' mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 28 countries by over 4,000 employees, and in 14 other countries through a network of partners. Arval’s total leased fleet adds up to over 1 000,000 vehicles throughout the world.

Number of employees

150-199 employees

Company address

ARVAL SLOVAKIA, s.r.o.
Pribinova 19
811 09 Bratislava
http://www.arval.sk

Contact

Kontaktná osoba: Ingrid Howland
Tel.: +421257108000
E-mail: poslať životopis
ID: 4035145  Dátum zverejnenia: 24.2.2021  Základná zložka mzdy (brutto): 1 250 EUR/month