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Driver Desk Specialist /Supporting Benelux/
Place of work
Pribinova 19, Bratislava
Pribinova 19, Bratislava
Contract type
full-time
full-time
Start date
Upon agreement
Upon agreement
Wage (gross)
1 300 EUR/monthThe final package and offer depends on candidate's experiences
1 300 EUR/monthThe final package and offer depends on candidate's experiences
Information about the position
Job description, responsibilities and duties
Driver Desk is a unique service providing the drivers of our car fleet with customer support and assistance on top of that, supporting the local entities with various backoffcie tasks and activities.
As a Driver Desk Operator:
As a Driver Desk Operator:
- You will be part of the international driver contact centre whose purpose is to deliver a high level of satisfaction to our drivers by providing a rapid and reliable service for their every-day mobility needs.
- You will be the first point of contact for all driver contact. Key activities include:
- ensuring and managing routine and exceptional maintenance operations
- checking agreed delivery time with car dealer and record changes into system and inform driver and client
- Daily communication with car importers, colleagues from local entities and Account managers
- supporting drivers in the process of accident declaration
- managing appointments with drivers for new vehicle deliveries
- management of post event driver surveys including follow up of feedback
- Informing drivers about regular technical checks and seasonal tyre changing
- Management of various driver’s requests linked to usage of the vehicle
- service booking
- vehicle breakdown
- accident
- fuel card extension, blocking
- provide technical information and advice
Employee perks, benefits
- international environment
- Bonus system Cafeteria.sk
- MultiSport Card
- Callio card with 4 euro per day food vouchers
- teambuildings and company events
- 25 days of vacation for all
- fruit days / coffee and tea in the kittchens for free
- 4x sick days
- home office
Information about the selection process
Vopred ďakujeme za zasielanie štruktúrovaného životopisu v slovenskom a anglickom jazyku. Do predmetu správy uveďte, prosím, názov pracovnej pozície, o ktorú sa uchádzate.
Do životopisu vložte nasledovný text:
" Týmto dávam súhlas spoločnosti ARVAL SLOVAKIA, s.r.o. k spracovaniu mojich osobných údajov v databáze uchádzačov o zamestnanie t.j. k ich ukladaniu na nosiče dát, uchovávaniu, vyhľadávaniu v nich, triedeniu, kombinovaniu a likvidácií v zmysle Zákona č.428/2002 Zb. o ochrane osobných údajov. Súhlas je daný na dobu určitú po dobu 3 rokov. Po období 3 rokov budú údaje vymazané. Súhlas je možné kedykoľvek písomne odvolať kontaktovaním spoločnosti ARVAL."
Kontaktovať budeme len kandidátov, ktorých sa rozhodneme pozvať na osobné stretnutie. Ďakujeme za pochopenie.
Oslovovať budeme iba vybraných kandidátov!
Do životopisu vložte nasledovný text:
" Týmto dávam súhlas spoločnosti ARVAL SLOVAKIA, s.r.o. k spracovaniu mojich osobných údajov v databáze uchádzačov o zamestnanie t.j. k ich ukladaniu na nosiče dát, uchovávaniu, vyhľadávaniu v nich, triedeniu, kombinovaniu a likvidácií v zmysle Zákona č.428/2002 Zb. o ochrane osobných údajov. Súhlas je daný na dobu určitú po dobu 3 rokov. Po období 3 rokov budú údaje vymazané. Súhlas je možné kedykoľvek písomne odvolať kontaktovaním spoločnosti ARVAL."
Kontaktovať budeme len kandidátov, ktorých sa rozhodneme pozvať na osobné stretnutie. Ďakujeme za pochopenie.
Oslovovať budeme iba vybraných kandidátov!
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Language skills
English - Intermediate (B1) and Dutch - Upper intermediate (B2)
Other knowledge
Microsoft Outlook - Advanced
Microsoft Word - Advanced
Jira - Basic
Business Correspondence - Advanced
Microsoft Word - Advanced
Jira - Basic
Business Correspondence - Advanced
Experience in the position/sector
Administrative / Backoffice
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- strong customer service orientation
- willingness to learn / develop
- good communication skills (oral and written)
- positive-critical attitude
- team player
- ability to sense the client's needs
- flexibility towards colleagues
- well organized
- analytical skills
- ability to react
Advertiser
Brief description of the company
The everyday mission of the Arval team is to think of and introduce solutions which simplify and optimize services associated with auto mobility.Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – professionals, SMEs and large international corporates – tailored solutions that optimise their employees' mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 28 countries by over 4,000 employees, and in 14 other countries through a network of partners. Arval’s total leased fleet adds up to over 1 000,000 vehicles throughout the world.
Number of employees
250-499 employees
Contact
ID: 4033661
Dátum zverejnenia: 1.3.2021
2021-03-01
lokalita: Bratislava Pozícia: Administrative Worker, Official, Assistant, Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: ARVAL COMPETENCE CENTER
Základná zložka mzdy (brutto): 1 300 EUR/month