Operations Director
Arthur Hunt s.r.o.
full-time
From 5 000 EUR/month+ bonuses + car. The final salary amount will be defined based on the successful candidate´s experience and seniority.
Information about the position
Job description, responsibilities and duties
Oversee and drive operational performance across a multi-site retail network, emphasizing commercial results, inventory management, labor efficiency, stock quality, and the optimization of working capital to ensure sustainable growth and profitability
Review comprehensive business performance metrics regularly to identify areas for improvement and implement corrective actions that enhance operational effectiveness
Develop and execute operational, productivity, and customer-centric improvement initiatives throughout the retail organization to elevate service standards and operational excellence
Contribute strategically to target-setting processes, ensuring alignment with overall business objectives and supporting the achievement of key performance indicators across all assigned locations
Coordinate and oversee the implementation of promotional activities, special campaigns, and product presentation projects, ensuring consistency and effectiveness in market execution
Serve as the principal liaison between field operations and central support functions, facilitating seamless communication and fostering collaboration to meet organizational goals
Lead, mentor, and develop a team of regional operational managers, providing direction and support to manage multiple retail locations effectively
Provide operational guidance and support to field teams and commercial functions, ensuring adherence to best practices and corporate standards
Ensure strict compliance with internal policies, operational procedures, and corporate standards, maintaining the integrity and reputation of the organization
Additional responsibilities may include managing budgetary controls, conducting risk assessments, implementing health and safety protocols, and driving digital transformation initiatives within operations.
Typical day: Begin with a thorough review of daily performance reports and key metrics, followed by strategic meetings with regional managers to address challenges and progress on improvement projects
Typical day: Oversee coordination of ongoing promotional campaigns and operational activities, ensuring alignment with corporate objectives and timely resolution of operational issues
Working hours generally encompass a full-time schedule, typically from 9:00 AM to 6:00 PM, with flexibility required to accommodate urgent operational matters or travel between retail sites
Occasional extended hours or weekend work may be necessary to support critical business initiatives, promotional launches, or to respond to unforeseen operational challenges
Employee perks, benefits
Wide range of benefits.
Requirements for the employee
Minimum education required
Language skills
Driving licence
Number of years of experience
Personality requirements and skills
Master’s degree from a recognized university
Proven experience in sales operations
Knowledge in retail/wholesale sectors
Strong budgeting and financial skills
Demonstrated people management ability
Experience with project and change management
Fluent in English, both written and spoken
Advanced skills in computer applications
Excellent communication with stakeholders
Strong analytical and problem-solving skills
Highly organized and detail-oriented
Results-driven and customer-focused mindset
Ability to work independently in dynamic settings
Adaptable and open to new innovations
Committed to continuous professional learning