Billing Specialist

Main Activities:
Support the setup, verification and management of all billing activities. This includes the administration of customer, products & services and pricing.
The Billing Specialist will need to correlate different sources of information to ensure that any dispute or inquiry received can be resolved. All needs to be done to the satisfaction of the customer while respecting own company procedures.
The result should be correct and timely invoicing of products and services rendered.
The Billing Specialist acts as a liaison between Sales, Finance & Accounting, IT, Logistics nad Customer Care departments in offices worldwide.

Responsibilities:
- Complete and correct customer and invoice related information in billing and accounting systems to ensure correct invoicing can take place,
- Take charge in resolving disputes or inquiries that come in from both customers and colleagues. Ensure that all parties concerned are informed timely, correctly and completely,
- Issue ad hoc invoices and credit notes from the accounting system or billing system,
- Process purchase orders for prepaid credit,
- Analyze any discrepancies that might affect the accuracy of invoicing to multiple customers or might negatively impact the profitability of our company,
- Provide suggestions to improve processes and information systems, not only the billing department, but also for related activities performed by departments that billing collaborates with,
- Create reports based on own activities for colleagues and customers.

- Be a part of successful international company specialised on providing advanced telecommunication services,
- Use foreign language on daily basis.

Other unlisted areas

Our client is an international company which provides advanced telecommunication services world-wide.